{"id":311384,"date":"2026-09-25T17:09:43","date_gmt":"2026-09-25T14:09:43","guid":{"rendered":"https:\/\/freevpnplanet.com\/zoom-not-working\/"},"modified":"2026-09-29T11:59:18","modified_gmt":"2026-09-29T08:59:18","slug":"zoom-not-working","status":"publish","type":"page","link":"https:\/\/freevpnplanet.com\/cs\/zoom-not-working\/","title":{"rendered":"Zoom Not Working"},"content":{"rendered":"\n
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Zoom nefunguje: Co se d\u011bje a co d\u011blat<\/h1>\n\n\n\n

Kdy\u017e Zoom nefunguje, probl\u00e9m m\u016f\u017ee m\u00edt mnoho podob. Aplikace se neotev\u0159e, odkaz na sch\u016fzku se nena\u010dte, mikrofon nebo kamera se zti\u0161\u00ed, sd\u00edlen\u00ed obrazovky zobraz\u00ed \u010dern\u00fd r\u00e1me\u010dek nebo k\u00f3d, jako je 5003, blokuje p\u0159ipojen\u00ed. N\u011bkter\u00e9 probl\u00e9my za\u010d\u00ednaj\u00ed na stran\u011b Zoomu a mnoho z nich poch\u00e1z\u00ed z verze aplikace, opr\u00e1vn\u011bn\u00ed za\u0159\u00edzen\u00ed nebo s\u00edt\u011b.<\/p>\n\n\n\n

Tato p\u0159\u00edru\u010dka probere jednotliv\u00e9 p\u0159\u00ed\u010diny, uk\u00e1\u017ee, jak rozli\u0161it v\u00fdpadek od lok\u00e1ln\u00edho probl\u00e9mu, a vysv\u011btl\u00ed, kde v\u00e1m m\u016f\u017ee pomoci n\u00e1stroj jako Planet VPN \u2013 a kde ne.<\/p>\n\n\n\n

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Z\u00edskejte Planet VPN<\/a><\/div>\n<\/div>\n\n<\/div>\n\n\n
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\"\"<\/figure>\n<\/div>\n\n<\/div>\n<\/div>\n\n <\/div>\n<\/section>\n\n
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Pro\u010d Zoom nefunguje?<\/strong><\/h2>\n\n\n\n

Zoom pot\u0159ebuje k uspo\u0159\u00e1d\u00e1n\u00ed sch\u016fzky t\u0159i v\u011bci: aktu\u00e1ln\u00ed aplikaci, opr\u00e1vn\u011bn\u00ed k pou\u017e\u00edv\u00e1n\u00ed mikrofonu, kamery a obrazovky a s\u00ed\u0165, kter\u00e1 propou\u0161t\u00ed jeho provoz. Probl\u00e9m s kteroukoli z nich m\u016f\u017ee hovor zastavit. Za\u010dn\u011bte n\u011bkolika rychl\u00fdmi kontrolami, kter\u00e9 v\u011bt\u0161inu p\u0159\u00edpad\u016f vy\u0159e\u0161\u00ed.<\/p>\n\n\n\n

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Jak opravit<\/h4>\n\n\n\n
    \n
  1. Zkontrolujte p\u0159ipojen\u00ed k internetu a restartujte router.<\/li>\n\n\n\n
  2. Aktualizujte aplikaci Zoom Workplace na nejnov\u011bj\u0161\u00ed verzi.<\/li>\n\n\n\n
  3. \u00dapln\u011b ukon\u010dete Zoom a pot\u00e9 restartujte za\u0159\u00edzen\u00ed.<\/li>\n\n\n\n
  4. Zkuste se p\u0159ipojit z prohl\u00ed\u017ee\u010de na adrese app.zoom.us\/wc, abyste vylou\u010dili chybu aplikace.<\/li>\n\n\n\n
  5. Zn\u00e1m\u00e9 incidenty naleznete na webu zoomstatus.com.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

    Je Zoom dol\u016f, nebo je to jen tv\u016fj probl\u00e9m?<\/strong><\/h2>\n\n\n\n

    Zoom m\u00e1 v\u00fdpadky a pl\u00e1novanou \u00fadr\u017ebu a kdy\u017e k nim dojde, lid\u00e9 v cel\u00e9m regionu naraz\u00ed na stejnou ze\u010f najednou. Ofici\u00e1ln\u00ed str\u00e1nka se stavem Zoomu p\u0159esunula na zoomstatus.com v srpnu 2025 a zobrazuje aktu\u00e1ln\u00ed incidenty a \u00fadr\u017ebu. Pokud je str\u00e1nka zelen\u00e1 a kolegov\u00e9 se mohou p\u0159ipojit ke stejn\u00e9 sch\u016fzce, probl\u00e9m je lok\u00e1ln\u00ed a souvis\u00ed s va\u0161\u00edm za\u0159\u00edzen\u00edm nebo s\u00edt\u00ed.<\/p>\n\n\n\n

    \n

    Jak opravit<\/h4>\n\n\n\n
      \n
    1. Otev\u0159ete str\u00e1nku zoomstatus.com a vyhledejte aktivn\u00ed incident.<\/li>\n\n\n\n
    2. Zkontrolujte tracker, jako je Downdetector, zda nedo\u0161lo k prudk\u00e9mu n\u00e1r\u016fstu hl\u00e1\u0161en\u00ed.<\/li>\n\n\n\n
    3. Zeptejte se jin\u00e9ho \u00fa\u010dastn\u00edka, zda se m\u016f\u017ee p\u0159ipojit.<\/li>\n\n\n\n
    4. P\u0159ipojte se k testovac\u00ed sch\u016fzce na zoom.us\/test a ov\u011b\u0159te si sv\u00e9 vlastn\u00ed nastaven\u00ed.<\/li>\n\n\n\n
    5. Pokud se to t\u00fdk\u00e1 pouze v\u00e1s, p\u0159ejd\u011bte k n\u00ed\u017ee uveden\u00fdm lok\u00e1ln\u00edm oprav\u00e1m.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

      Zoom se nena\u010d\u00edt\u00e1<\/strong><\/h2>\n\n\n\n
      \"\"\/<\/figure>\n\n\n\n

      Sch\u016fzka, kter\u00e1 se zobrazuje na rotuj\u00edc\u00edm displeji, webov\u00e1 aplikace, kter\u00e1 se nikdy nedokon\u010d\u00ed, nebo klient zasekl\u00fd na \u201eP\u0159ipojov\u00e1n\u00ed\u201c, obvykle odkazuje na va\u0161i s\u00ed\u0165, jako je firewall, proxy nebo antivirov\u00fd program filtruj\u00edc\u00ed provoz Zoomu. V prohl\u00ed\u017ee\u010di roz\u0161\u00ed\u0159en\u00ed a blokovan\u00e1 opr\u00e1vn\u011bn\u00ed web\u016f p\u0159id\u00e1vaj\u00ed sv\u00e9 vlastn\u00ed z\u00e1drhele.<\/p>\n\n\n\n

      \n

      Jak opravit<\/h4>\n\n\n\n
        \n
      1. P\u0159epn\u011bte s\u00edt\u011b, nap\u0159\u00edklad z Wi-Fi na mobiln\u00ed data, abyste otestovali blokov\u00e1n\u00ed.<\/li>\n\n\n\n
      2. Na chv\u00edli pozastavte antivirov\u00fd software nebo firewall a zkuste to znovu.<\/li>\n\n\n\n
      3. Vyma\u017ete mezipam\u011b\u0165 a soubory cookie prohl\u00ed\u017ee\u010de nebo otev\u0159ete anonymn\u00ed okno.<\/li>\n\n\n\n
      4. Vypn\u011bte roz\u0161\u00ed\u0159en\u00ed prohl\u00ed\u017ee\u010de a blokova\u010de reklam pro zoom.us.<\/li>\n\n\n\n
      5. Zkuste rad\u011bji jin\u00fd prohl\u00ed\u017ee\u010d nebo aplikaci pro stoln\u00ed po\u010d\u00edta\u010de.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

        Zoom se neotev\u0159e<\/strong><\/h2>\n\n\n\n
        \"\"\/<\/figure>\n\n\n\n

        Pokud desktopov\u00e1 aplikace blik\u00e1 a zmiz\u00ed, nikdy se nedostane za \u00favodn\u00ed obrazovku nebo se nenainstaluje, p\u0159\u00ed\u010dinou je obvykle po\u0161kozen\u00e1 instalace, zb\u00fdvaj\u00edc\u00ed soubory ze star\u0161\u00ed verze nebo bezpe\u010dnostn\u00ed software, kter\u00fd ji blokuje. Ve Windows n\u00e1stroj CleanZoom od Zoomu odstran\u00ed klienta i s jeho zb\u00fdvaj\u00edc\u00edmi soubory, abyste mohli za\u010d\u00edt znovu. Na Macu selh\u00e1n\u00ed automatick\u00fdch aktualizac\u00ed (chyba 10004) \u010dasto vy\u017eaduje ru\u010dn\u00ed p\u0159einstalaci a spr\u00e1vn\u00e1 opr\u00e1vn\u011bn\u00ed instala\u010dn\u00edho programu.<\/p>\n\n\n\n

        \n

        Jak opravit<\/h4>\n\n\n\n
          \n
        1. Restartujte po\u010d\u00edta\u010d, abyste vymazali zaseknut\u00e9 procesy Zoomu.<\/li>\n\n\n\n
        2. Odinstalujte Zoom a pot\u00e9 nainstalujte nejnov\u011bj\u0161\u00ed verzi z Centra stahov\u00e1n\u00ed Zoomu.<\/li>\n\n\n\n
        3. Ve Windows spus\u0165te nejprve CleanZoom, pokud b\u011b\u017en\u00e1 p\u0159einstalace nepom\u016f\u017ee.<\/li>\n\n\n\n
        4. Na Macu povolte instala\u010dn\u00ed program v Nastaven\u00ed syst\u00e9mu > Soukrom\u00ed a zabezpe\u010den\u00ed.<\/li>\n\n\n\n
        5. Ujist\u011bte se, \u017ee antivirov\u00fd program neumis\u0165uje soubory Zoomu do karant\u00e9ny.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

          Zoom hl\u00e1s\u00ed nutnost aktualizace<\/strong><\/h2>\n\n\n\n

          Zoom nastavuje glob\u00e1ln\u00ed minim\u00e1ln\u00ed verzi aplikace a n\u011bkter\u00e9 organizace si ji stanovuj\u00ed vlastn\u00ed. Jakmile va\u0161e aplikace p\u0159estane fungovat, Zoom v\u00e1s odhl\u00e1s\u00ed a nedovol\u00ed v\u00e1m se p\u0159ihl\u00e1sit ani se p\u0159ipojit, dokud neprovedete aktualizaci. Pokud se ji\u017e \u00fa\u010dastn\u00edte sch\u016fzky, m\u016f\u017eete ji nejd\u0159\u00edve dokon\u010dit. Proto m\u016f\u017ee Zoom n\u00e1hle p\u0159estat fungovat na notebooku nebo telefonu, kter\u00fd nebyl n\u011bjakou dobu aktualizov\u00e1n.<\/p>\n\n\n\n

          \n

          <\/strong>Tip: Sp\u011bch\u00e1te? B\u011bhem aktualizace se m\u016f\u017eete p\u0159ipojit z prohl\u00ed\u017ee\u010de na adrese app.zoom.us\/wc. Z\u00edsk\u00e1te sice m\u00e9n\u011b funkc\u00ed, ale za\u010d\u00e1tek sch\u016fzky v\u00e1m neunikne.<\/em><\/p>\n<\/div>\n\n\n\n

          \n

          Jak opravit<\/h4>\n\n\n\n
            \n
          1. V\u00a0v\u00fdzv\u011b vyberte mo\u017enost Aktualizovat a\u00a0nechte aplikaci nainstalovat novou verzi.<\/li>\n\n\n\n
          2. Pokud automatick\u00e1 aktualizace sel\u017ee, st\u00e1hn\u011bte si nejnov\u011bj\u0161\u00ed verzi ru\u010dn\u011b.<\/li>\n\n\n\n
          3. Na telefonech aktualizujte Zoom z App Storu nebo Google Play.<\/li>\n\n\n\n
          4. Na spravovan\u00e9m za\u0159\u00edzen\u00ed kontaktujte sv\u016fj IT t\u00fdm a po\u017e\u00e1dejte ho o instalaci aktualizace.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

            Nelze se p\u0159ipojit ke sch\u016fzce Zoom<\/strong><\/h2>\n\n\n\n

            Pokud odkaz nebo ID sch\u016fzky nefunguje, m\u016f\u017ee b\u00fdt probl\u00e9m v samotn\u00e9 sch\u016fzce. Zpr\u00e1va \u201eToto ID sch\u016fzky nen\u00ed platn\u00e9\u201c se m\u016f\u017ee zobrazit, kdy\u017e je aplikace zastaral\u00e1, kdy\u017e hostitel sch\u016fzku smazal nebo kdy\u017e platnost nepou\u017e\u00edvan\u00e9ho ID vypr\u0161ela. Nebo se jednodu\u0161e nach\u00e1z\u00edte v \u010dek\u00e1rn\u011b, sch\u016fzka vy\u017eaduje p\u0159\u00edstupov\u00fd k\u00f3d nebo hostitel povoluje pouze p\u0159ihl\u00e1\u0161en\u00e9 u\u017eivatele.<\/p>\n\n\n\n

            \n

            Jak opravit<\/h4>\n\n\n\n
              \n
            1. Aktualizujte Zoom a pot\u00e9 znovu otev\u0159ete odkaz na sch\u016fzku.<\/li>\n\n\n\n
            2. Zadejte ID sch\u016fzky a p\u0159\u00edstupov\u00fd k\u00f3d ru\u010dn\u011b na join.zoom.us.<\/li>\n\n\n\n
            3. P\u0159ihlaste se, pokud sch\u016fzka povoluje pouze ov\u011b\u0159en\u00e9 u\u017eivatele.<\/li>\n\n\n\n
            4. Pokud se zobraz\u00ed zpr\u00e1va z \u010dek\u00e1rny, po\u010dkejte na hostitele.<\/li>\n\n\n\n
            5. Pokud se ID st\u00e1le nezda\u0159\u00ed, po\u017e\u00e1dejte hostitele o novou pozv\u00e1nku.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

              Probl\u00e9my s p\u0159ihl\u00e1\u0161en\u00edm do Zoomu<\/strong><\/h2>\n\n\n\n

              Probl\u00e9my s p\u0159ihl\u00e1\u0161en\u00edm obvykle pramen\u00ed z hesla, nedoru\u010den\u00e9ho ov\u011b\u0159ovac\u00edho e-mailu nebo nespr\u00e1vn\u00e9ho zp\u016fsobu p\u0159ihl\u00e1\u0161en\u00ed. Pokud va\u0161e spole\u010dnost pou\u017e\u00edv\u00e1 jednotn\u00e9 p\u0159ihl\u00e1\u0161en\u00ed (SSO), b\u011b\u017en\u00fd e-mail a heslo nebudou fungovat. Chyba 1132 je dal\u0161\u00edm probl\u00e9mem, kter\u00fd blokuje p\u0159ihl\u00e1\u0161en\u00ed, a \u0159e\u0161en\u00edm Zoomu je aktualizace aplikace a pou\u017eit\u00ed tla\u010d\u00edtka Nahl\u00e1sit Zoomu vedle chyby.<\/p>\n\n\n\n

              \n

              Jak opravit<\/h4>\n\n\n\n
                \n
              1. Obnovte si heslo pomoc\u00ed e-mailu propojen\u00e9ho s va\u0161\u00edm \u00fa\u010dtem.<\/li>\n\n\n\n
              2. Zkontrolujte spam nebo nevy\u017e\u00e1danou po\u0161tu, zda nedorazil ov\u011b\u0159ovac\u00ed e-mail, a po\u010dkejte n\u011bkolik minut.<\/li>\n\n\n\n
              3. P\u0159ihlaste se stejn\u00fdm zp\u016fsobem, jak\u00fdm jste se zaregistrovali: Google, Apple, SSO nebo e-mail.<\/li>\n\n\n\n
              4. Vyma\u017ete mezipam\u011b\u0165 a soubory cookie nebo aplikaci znovu nainstalujte.<\/li>\n\n\n\n
              5. V p\u0159\u00edpad\u011b chyby 1132 aktualizujte Zoom a vyberte mo\u017enost Nahl\u00e1sit do Zoomu.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                Zvuk Zoomu nefunguje<\/strong><\/h2>\n\n\n\n

                Pokud v\u00e1s nikdo nesly\u0161\u00ed, nebo vy nesly\u0161\u00edte je, zkontrolujte nejprve jednoduch\u00e9 v\u011bci. Mo\u017en\u00e1 m\u00e1te vypnut\u00fd zvuk, m\u016f\u017ee b\u00fdt vybr\u00e1n \u0161patn\u00fd mikrofon nebo reproduktor, nebo jste se k audiu v\u016fbec nep\u0159ipojili. Dal\u0161\u00ed \u010dastou p\u0159\u00ed\u010dinou je chyb\u011bj\u00edc\u00ed opr\u00e1vn\u011bn\u00ed k mikrofonu ve Windows nebo macOS, stejn\u011b jako druh\u00e1 aplikace, kter\u00e1 se dr\u017e\u00ed mikrofonu.<\/p>\n\n\n\n

                \n

                Jak opravit<\/h4>\n\n\n\n
                  \n
                1. Zapn\u011bte si zvuk a zkontrolujte, zda m\u00e1te na n\u00e1hlavn\u00ed souprav\u011b fyzick\u00fd vyp\u00edna\u010d.<\/li>\n\n\n\n
                2. Vyberte mo\u017enost P\u0159ipojit se k zvuku a pot\u00e9 mo\u017enost Zvuk z po\u010d\u00edta\u010de nebo Volat p\u0159es internet.<\/li>\n\n\n\n
                3. Otestujte a vyberte spr\u00e1vn\u00e1 za\u0159\u00edzen\u00ed v Nastaven\u00ed > Zvuk.<\/li>\n\n\n\n
                4. V nastaven\u00ed soukrom\u00ed syst\u00e9mu povolte aplikaci Zoom pou\u017e\u00edvat mikrofon.<\/li>\n\n\n\n
                5. Zav\u0159ete ostatn\u00ed aplikace, kter\u00e9 by mohly pou\u017e\u00edvat mikrofon, nap\u0159\u00edklad jin\u00e9 aplikace pro vol\u00e1n\u00ed.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                  Zoom fotoapar\u00e1tu nefunguje<\/strong><\/h2>\n\n\n\n

                  \u010cern\u00e1 dla\u017edice videa nebo zpr\u00e1va \u201ekamera nenalezena\u201c obvykle znamen\u00e1, \u017ee kameru m\u00e1 jin\u00e1 aplikace, Zoom nem\u00e1 opr\u00e1vn\u011bn\u00ed nebo je vybr\u00e1na nespr\u00e1vn\u00e1 kamera. Pokud kamera sel\u017ee ve v\u0161ech aplikac\u00edch, je chyba v za\u0159\u00edzen\u00ed, nikoli v Zoomu.<\/p>\n\n\n\n

                  \n

                  Jak opravit<\/h4>\n\n\n\n
                    \n
                  1. Vyberte Spustit video a pot\u00e9 pomoc\u00ed \u0161ipky vedle n\u00ed vyberte spr\u00e1vnou kameru.<\/li>\n\n\n\n
                  2. Zav\u0159ete aplikace jako FaceTime, Photo Booth nebo Teams, kter\u00e9 mohou pou\u017e\u00edvat kameru.<\/li>\n\n\n\n
                  3. V nastaven\u00ed soukrom\u00ed syst\u00e9mu povolte Zoomu p\u0159\u00edstup k kame\u0159e.<\/li>\n\n\n\n
                  4. Aktualizace ovlada\u010d\u016f fotoapar\u00e1tu ve Windows.<\/li>\n\n\n\n
                  5. Pokud fotoapar\u00e1t funguje v jin\u00fdch aplikac\u00edch, ale zde ne, p\u0159einstalujte Zoom.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                    Sd\u00edlen\u00ed obrazovky Zoomu nefunguje<\/strong><\/h2>\n\n\n\n

                    Sd\u00edlen\u00ed obrazovky selh\u00e1v\u00e1 ze dvou hlavn\u00edch d\u016fvod\u016f: chyb\u011bj\u00edc\u00ed opr\u00e1vn\u011bn\u00ed nebo konflikt grafiky. Na Macu pot\u0159ebuje Zoom nebo v\u00e1\u0161 prohl\u00ed\u017ee\u010d opr\u00e1vn\u011bn\u00ed k nahr\u00e1v\u00e1n\u00ed zvuku obrazovky a syst\u00e9mu, jinak ostatn\u00ed vid\u00ed pouze va\u0161i tapetu. Na notebooc\u00edch s Windows a dv\u011bma grafick\u00fdmi \u010dipy m\u016f\u017ee automatick\u00e9 p\u0159ep\u00edn\u00e1n\u00ed GPU z\u010dernat sd\u00edlenou obrazovku a \u0159e\u0161en\u00edm Zoomu je spu\u0161t\u011bn\u00ed procesu sd\u00edlen\u00ed na integrovan\u00e9 grafice.<\/p>\n\n\n\n

                    \n

                    Jak opravit<\/h4>\n\n\n\n
                      \n
                    1. Na Macu povolte Zoom v Nastaven\u00ed syst\u00e9mu > Soukrom\u00ed a zabezpe\u010den\u00ed > Nahr\u00e1v\u00e1n\u00ed zvuku obrazovky a syst\u00e9mu.<\/li>\n\n\n\n
                    2. Po zm\u011bn\u011b opr\u00e1vn\u011bn\u00ed ukon\u010dete a znovu otev\u0159ete Zoom.<\/li>\n\n\n\n
                    3. Ve Windows nastavte soubor CptHost.exe v aplikaci Zoom na \u00fasporn\u00fd re\u017eim v Nastaven\u00ed > Zobrazen\u00ed > Grafika.<\/li>\n\n\n\n
                    4. Sd\u00edlejte jedno okno m\u00edsto cel\u00e9 obrazovky.<\/li>\n\n\n\n
                    5. Zeptejte se hostitele, zda je pro \u00fa\u010dastn\u00edky povoleno sd\u00edlen\u00ed obrazovky.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                      Zoom st\u00e1le pad\u00e1<\/strong><\/h2>\n\n\n\n

                      P\u00e1dy a zamrz\u00e1n\u00ed obvykle zp\u016fsobuj\u00ed nastaven\u00ed za\u0159\u00edzen\u00ed, aplikace soupe\u0159\u00edc\u00ed o fotoapar\u00e1t nebo mikrofon, nebo \u0161patn\u00e1 verze aplikace. Pokud Zoom spadne ihned po aktualizaci, m\u016f\u017ee b\u00fdt p\u0159\u00ed\u010dinou chyba a \u010dasto n\u00e1sleduje oprava.<\/p>\n\n\n\n

                      \n

                      Jak opravit<\/h4>\n\n\n\n
                        \n
                      1. Zav\u0159ete ostatn\u00ed aplikace, kter\u00e9 vyu\u017e\u00edvaj\u00ed fotoapar\u00e1t, mikrofon nebo hodn\u011b pam\u011bti.<\/li>\n\n\n\n
                      2. P\u0159ed dal\u0161\u00ed sch\u016fzkou restartujte za\u0159\u00edzen\u00ed.<\/li>\n\n\n\n
                      3. Aktualizujte Zoom, opera\u010dn\u00ed syst\u00e9m a ovlada\u010de grafick\u00e9 karty.<\/li>\n\n\n\n
                      4. V p\u0159\u00edpad\u011b pot\u0159eby p\u0159einstalujte Zoom, v syst\u00e9mu Windows pou\u017eijte CleanZoom.<\/li>\n\n\n\n
                      5. Pokud desktopov\u00e1 aplikace st\u00e1le selh\u00e1v\u00e1, p\u0159epn\u011bte prozat\u00edm na webovou aplikaci.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                        Zpo\u017ed\u011bn\u00ed zoomu<\/strong><\/h2>\n\n\n\n

                        Zamrzl\u00e9 tv\u00e1\u0159e, robotick\u00fd zvuk a varov\u00e1n\u00ed \u201eVa\u0161e internetov\u00e9 p\u0159ipojen\u00ed je nestabiln\u00ed\u201c t\u00e9m\u011b\u0159 v\u017edy poch\u00e1zej\u00ed z p\u0159ipojen\u00ed, nikoli z chyby Zoomu. Slab\u00e1 Wi-Fi, ru\u0161n\u00e1 dom\u00e1c\u00ed s\u00ed\u0165 nebo n\u00edzk\u00e1 rychlost odes\u00edl\u00e1n\u00ed ovliv\u0148uj\u00ed videohovory jako prvn\u00ed, proto\u017ee odes\u00edl\u00e1te tolik dat, kolik p\u0159ij\u00edm\u00e1te. Pokud v\u00e1\u0161 poskytovatel videohovory omezuje, m\u016f\u017ee pomoci VPN.<\/p>\n\n\n\n

                        \n

                        Jak opravit<\/h4>\n\n\n\n
                          \n
                        1. Pou\u017eijte kabelov\u00e9 p\u0159ipojen\u00ed nebo se p\u0159esu\u0148te bl\u00ed\u017ee k routeru.<\/li>\n\n\n\n
                        2. Spus\u0165te test rychlosti a zkontrolujte rychlost odes\u00edl\u00e1n\u00ed i stahov\u00e1n\u00ed.<\/li>\n\n\n\n
                        3. Pozastavte streamov\u00e1n\u00ed, stahov\u00e1n\u00ed a z\u00e1lohov\u00e1n\u00ed do cloudu ve va\u0161\u00ed s\u00edti.<\/li>\n\n\n\n
                        4. Vypn\u011bte HD video nebo zastavte video a z\u016fsta\u0148te se zvukem.<\/li>\n\n\n\n
                        5. Pokud se spojen\u00ed neust\u00e1le p\u0159eru\u0161uje, p\u0159ipojte se telefonicky.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                          \u010cast\u00e9 chyby p\u0159i zoomu<\/strong><\/h2>\n\n\n\n
                          \"\"\/<\/figure>\n\n\n\n

                          Zoom zobrazuje o\u010d\u00edslovan\u00fd k\u00f3d, kdy\u017e se n\u011bco pokaz\u00ed. V\u011bt\u0161ina z nich poukazuje na zablokovan\u00e9 p\u0159ipojen\u00ed, probl\u00e9m s aktualizac\u00ed nebo probl\u00e9m s p\u0159ihl\u00e1\u0161en\u00edm. Zde jsou ty, kter\u00e9 se v\u00e1m nejpravd\u011bpodobn\u011bji zobraz\u00ed, a co s ka\u017ed\u00fdm z nich d\u011blat.<\/p>\n\n\n\n

                          Chyba<\/th>Co to znamen\u00e1<\/th>Co d\u011blat<\/th><\/tr><\/thead>
                          5000, 5003, 5004, 104101\u2013104118<\/td>N\u011bco br\u00e1n\u00ed va\u0161emu za\u0159\u00edzen\u00ed v p\u0159\u00edstupu k server\u016fm Zoomu.<\/td>Zkontrolujte nastaven\u00ed firewallu a proxy serveru, pozastavte antivirov\u00fd program nebo zkuste jinou s\u00ed\u0165.<\/td><\/tr>
                          1132<\/td>Chyba p\u0159ihl\u00e1\u0161en\u00ed, kterou Zoom pot\u0159ebuje zkontrolovat<\/td>Aktualizujte aplikaci, znovu se p\u0159ihlaste a pou\u017eijte funkci Nahl\u00e1sit do Zoomu.<\/td><\/tr>
                          10004<\/td>Aplikace pro Mac se automaticky neaktualizovala<\/td>Odinstalujte, restartujte a ru\u010dn\u011b nainstalujte nejnov\u011bj\u0161\u00ed verzi.<\/td><\/tr>
                          3000, 4502<\/td>Plugin Outlooku nem\u016f\u017ee zm\u011bnit ani zru\u0161it sch\u016fzku.<\/td>Aktualizujte plugin Zoom Outlook a sla\u010fte \u010dasy sch\u016fzek.<\/td><\/tr>
                          Vy\u017eadov\u00e1na aktualizace<\/td>Va\u0161e aplikace je star\u0161\u00ed ne\u017e minim\u00e1ln\u00ed verze<\/td>Aktualizujte Zoom nebo se mezit\u00edm p\u0159ipojte p\u0159es app.zoom.us\/wc.<\/td><\/tr>
                          Toto ID sch\u016fzky nen\u00ed platn\u00e9<\/td>Pr\u016fkaz toto\u017enosti je nespr\u00e1vn\u00fd, vypr\u0161el nebo byl smaz\u00e1n.<\/td>Aktualizujte aplikaci, znovu zkontrolujte ID nebo po\u017e\u00e1dejte hostitele o nov\u00fd odkaz.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

                          Pro\u010d nemohu pou\u017e\u00edvat Zoom?<\/strong><\/h2>\n\n\n\n

                          Zoom n\u011bkdy funguje dob\u0159e, ale s\u00ed\u0165, ke kter\u00e9 se p\u0159ipojujete, ho nepropust\u00ed. Firewally v kancel\u00e1\u0159\u00edch, hotelech a ve\u0159ejn\u00fdch Wi-Fi s\u00edt\u00edch mohou blokovat porty, kter\u00e9 Zoom pou\u017e\u00edv\u00e1, a kontrola SSL nebo striktn\u00ed proxy mohou p\u0159eru\u0161it jeho p\u0159ipojen\u00ed, co\u017e se projevuje jako k\u00f3dy jako 5003 nebo 104101. N\u011bkte\u0159\u00ed poskytovatel\u00e9 internetu tak\u00e9 filtruj\u00ed nebo omezuj\u00ed video provoz. VPN je praktick\u00fdm \u0159e\u0161en\u00edm t\u011bchto s\u00ed\u0165ov\u00fdch blok\u016f, proto\u017ee p\u0159en\u00e1\u0161\u00ed v\u00e1\u0161 provoz Zoomu \u0161ifrovan\u00fdm tunelem, kter\u00fd m\u00edstn\u00ed filtr nedok\u00e1\u017ee rozebrat.<\/p>\n\n\n\n

                          Poloha je jin\u00e1 v\u011bc. Zoom omezuje p\u0159\u00edstup z region\u016f, na kter\u00e9 se vztahuj\u00ed americk\u00e9 sankce, jako je Kuba, \u00cdr\u00e1n, Severn\u00ed Korea, S\u00fdrie a \u010d\u00e1sti Ukrajiny. To je pr\u00e1vn\u00ed omezen\u00ed, nikoli s\u00ed\u0165ov\u00e1 z\u00e1vada, a VPN v tomto p\u0159\u00edpad\u011b nen\u00ed tou spr\u00e1vnou odpov\u011bd\u00ed.<\/p>\n\n\n\n

                          \n

                          Jak opravit<\/h4>\n\n\n\n
                            \n
                          1. Vyzkou\u0161ejte Zoom p\u0159es mobiln\u00ed data. Pokud funguje, blokuje ho va\u0161e Wi-Fi.<\/li>\n\n\n\n
                          2. Po\u017e\u00e1dejte spr\u00e1vce s\u00edt\u011b o povolen\u00ed port\u016f a dom\u00e9n Zoomu.<\/li>\n\n\n\n
                          3. Pokud Zoom blokuje m\u00edstn\u00ed s\u00ed\u0165 nebo poskytovatel internetov\u00fdch slu\u017eeb, p\u0159ipojte se k bl\u00edzk\u00e9mu VPN serveru.<\/li>\n\n\n\n
                          4. Pokud v\u00e1\u0161 poskytovatel filtruje p\u0159ipojen\u00ed, zm\u011b\u0148te si DNS.<\/li>\n\n\n\n
                          5. Na pracovn\u00edch nebo \u0161koln\u00edch za\u0159\u00edzen\u00edch dodr\u017eujte pravidla va\u0161\u00ed organizace.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                            Kdy v\u00e1m VPN m\u016f\u017ee pomoci se Zoomem<\/strong><\/h2>\n\n\n\n

                            VPN je c\u00edlen\u00fd n\u00e1stroj, nikoliv univerz\u00e1ln\u00ed \u0159e\u0161en\u00ed. M\u016f\u017ee pomoci, kdy\u017e hotelov\u00e1, kancel\u00e1\u0159sk\u00e1 nebo ve\u0159ejn\u00e1 Wi-Fi s\u00ed\u0165 blokuje Zoom, kdy\u017e v\u00e1\u0161 poskytovatel internetov\u00fdch slu\u017eeb omezuje videohovory nebo kdy\u017e chcete chr\u00e1nit provoz va\u0161ich sch\u016fzek na otev\u0159en\u00e9m hotspotu. Nedok\u00e1\u017ee opravit v\u00fdpadek Zoomu, zastaralou aplikaci, \u0161patn\u00e9 heslo, zablokovan\u00fd \u00fa\u010det ani mikrofon, kter\u00fd nem\u00e1 opr\u00e1vn\u011bn\u00ed. Pokud si chcete vyzkou\u0161et jednu z nich, Planet VPN umo\u017e\u0148uje nastaven\u00ed v n\u011bkolika kliknut\u00edch a v\u00edce si m\u016f\u017eete p\u0159e\u010d\u00edst na str\u00e1nce VPN pro Zoom<\/a>.<\/p>\n\n\n\n

                            Zoom nefunguje s VPN<\/strong><\/h2>\n\n\n\n

                            Zoom neblokuje VPN s\u00edt\u011b tak, jako to d\u011blaj\u00ed streamovac\u00ed slu\u017eby, ale VPN m\u016f\u017ee i tak zp\u016fsobovat probl\u00e9my. Video v re\u00e1ln\u00e9m \u010dase je citliv\u00e9 na zpo\u017ed\u011bn\u00ed, tak\u017ee vzd\u00e1len\u00fd nebo p\u0159et\u00ed\u017een\u00fd server m\u016f\u017ee spustit varov\u00e1n\u00ed \u201enestabiln\u00ed p\u0159ipojen\u00ed\u201c a v\u00fdpadky zvuku.<\/p>\n\n\n\n

                            \n

                            Jak opravit<\/h4>\n\n\n\n
                              \n
                            1. P\u0159ipojte se k serveru bl\u00edzko va\u0161\u00ed skute\u010dn\u00e9 polohy.<\/li>\n\n\n\n
                            2. Restartujte VPN a spus\u0165te nov\u00e9 p\u0159ipojen\u00ed.<\/li>\n\n\n\n
                            3. P\u0159epn\u011bte protokol, nap\u0159\u00edklad na WireGuard, pro ni\u017e\u0161\u00ed zpo\u017ed\u011bn\u00ed.<\/li>\n\n\n\n
                            4. Pou\u017eijte rozd\u011blen\u00e9 tunelov\u00e1n\u00ed, abyste mohli Zoom spou\u0161t\u011bt mimo VPN, kdy\u017e ho nepot\u0159ebujete.<\/li>\n\n\n\n
                            5. V p\u0159\u00edpad\u011b pracovn\u00ed VPN se zeptejte IT odd\u011blen\u00ed, zda je mo\u017en\u00e9 provoz p\u0159es Zoom obej\u00edt tunel.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                              Pro\u010d Zoom nefunguje na m\u00e9m telefonu?<\/strong><\/h2>\n\n\n\n
                              \"\"\/<\/figure>\n\n\n\n

                              Telefony si p\u0159id\u00e1vaj\u00ed sv\u00e9 vlastn\u00ed zvl\u00e1\u0161tnosti. Chyb\u011bj\u00edc\u00ed opr\u00e1vn\u011bn\u00ed k mikrofonu nebo kame\u0159e, zastaral\u00e1 aplikace, nedostatek \u00falo\u017ei\u0161t\u011b nebo slab\u00fd sign\u00e1l mohou zabr\u00e1nit p\u0159ipojen\u00ed Zoomu nebo znemo\u017enit fungov\u00e1n\u00ed zvuku a videa. \u0158e\u0161en\u00ed se li\u0161\u00ed v z\u00e1vislosti na syst\u00e9mu.<\/p>\n\n\n\n

                              Zoom nefunguje na iPhonu<\/strong><\/h3>\n\n\n\n

                              Na iPhonu je prvn\u00ed v\u011bc, kterou je t\u0159eba zkontrolovat, opr\u00e1vn\u011bn\u00ed, proto\u017ee iOS se zept\u00e1 jednou a pamatuje si va\u0161i odpov\u011b\u010f. Video se tak\u00e9 vypne v\u017edy, kdy\u017e opust\u00edte aplikaci Zoom nebo se b\u011bhem sch\u016fzky vr\u00e1t\u00edte na domovskou obrazovku. iOS nem\u00e1 tla\u010d\u00edtko pro vymaz\u00e1n\u00ed mezipam\u011bti aplikace, tak\u017ee cestou k resetu je uvoln\u011bn\u00ed nebo p\u0159einstalace Zoomu.<\/p>\n\n\n\n

                              \n

                              Jak opravit na iPhonu<\/h4>\n\n\n\n
                                \n
                              1. P\u0159ejd\u011bte do Nastaven\u00ed > Zoom a zapn\u011bte Mikrofon a Fotoapar\u00e1t.<\/li>\n\n\n\n
                              2. Klepn\u011bte na ikonu reproduktoru ve sch\u016fzce, abyste se ujistili, \u017ee nen\u00ed vypnut\u00fd.<\/li>\n\n\n\n
                              3. Aktualizujte iOS a aplikaci Zoom.<\/li>\n\n\n\n
                              4. Zav\u0159ete ostatn\u00ed aplikace pou\u017e\u00edvaj\u00edc\u00ed fotoapar\u00e1t a pot\u00e9 restartujte iPhone.<\/li>\n\n\n\n
                              5. Pokud Zoom st\u00e1le selh\u00e1v\u00e1, odinstalujte jej nebo jej znovu nainstalujte.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                                Zoom nefunguje na Androidu<\/strong><\/h3>\n\n\n\n

                                Android v\u00e1m d\u00e1v\u00e1 v\u011bt\u0161\u00ed p\u0159\u00edmou kontrolu. Mezipam\u011b\u0165 Zoomu m\u016f\u017eete vymazat, ani\u017e byste p\u0159i\u0161li o \u00fa\u010det, a m\u011bli byste zkontrolovat, zda limity baterie nebo \u00faspory dat aplikaci nevyp\u00ednaj\u00ed. Opr\u00e1vn\u011bn\u00ed pro mikrofon a kameru jsou k dispozici v nastaven\u00ed aplikace.<\/p>\n\n\n\n

                                \n

                                Jak opravit na Androidu<\/h4>\n\n\n\n
                                  \n
                                1. Otev\u0159ete Nastaven\u00ed > Aplikace > Zoom > Opr\u00e1vn\u011bn\u00ed a povolte Mikrofon a Kameru.<\/li>\n\n\n\n
                                2. Vyma\u017ete mezipam\u011b\u0165 Zoomu v nastaven\u00ed \u00falo\u017ei\u0161t\u011b aplikace.<\/li>\n\n\n\n
                                3. Odeberte optimalizaci baterie a limity pro \u00fasporu dat pro Zoom.<\/li>\n\n\n\n
                                4. Aktualizujte Zoom a slu\u017eby Google Play.<\/li>\n\n\n\n
                                5. Pokud probl\u00e9my p\u0159etrv\u00e1vaj\u00ed, znovu nainstalujte aplikaci.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                                  Jak p\u0159edej\u00edt probl\u00e9m\u016fm se Zoomem v budoucnu<\/strong><\/h2>\n\n\n\n

                                  V\u011bt\u0161in\u011b probl\u00e9m\u016f se Zoomem je snaz\u0161\u00ed se vyhnout, ne\u017e je \u0159e\u0161it. Udr\u017eujte aplikaci aktualizovanou, aby v\u00e1s pravidlo minim\u00e1ln\u00ed verze nikdy nezablokovalo, a p\u0159ed d\u016fle\u017eit\u00fdm hovorem se p\u0159ipojte k testovac\u00ed sch\u016fzce na zoom.us\/test. Pokud \u010dasto pracujete z hotel\u016f nebo sd\u00edlen\u00fdch s\u00edt\u00ed, kter\u00e9 blokuj\u00ed hovory, m\u011bjte po ruce spolehlivou VPN, abyste se p\u011bt minut p\u0159ed sch\u016fzkou nemuseli sh\u00e1n\u011bt.<\/p>\n\n\n\n

                                  Z\u00e1v\u011br<\/strong><\/h2>\n\n\n\n

                                  Pokud Zoom nefunguje, postupujte v po\u0159ad\u00ed: zkontrolujte zoomstatus.com, aktualizujte aplikaci, otestujte p\u0159ipojen\u00ed a pot\u00e9 se pod\u00edvejte na opr\u00e1vn\u011bn\u00ed a za\u0159\u00edzen\u00ed. V\u011bt\u0161ina probl\u00e9m\u016f souvis\u00ed se starou verz\u00ed aplikace, blokovanou s\u00edt\u00ed nebo chyb\u011bj\u00edc\u00edm opr\u00e1vn\u011bn\u00edm a vy\u0159e\u0161\u00ed se b\u011bhem n\u011bkolika minut. Pokud Zoom funguje v\u0161ude krom\u011b jedn\u00e9 s\u00edt\u011b, je pravd\u011bpodobnou p\u0159\u00ed\u010dinou lok\u00e1ln\u00ed blokov\u00e1n\u00ed a pr\u00e1v\u011b v takov\u00e9m p\u0159\u00edpad\u011b v\u00e1s VPN, jako je Planet VPN, m\u016f\u017ee dostat zp\u011bt do sch\u016fzky.<\/p>\n\n <\/div>\n<\/section>\n\n

                                  \n
                                  \n \n\n

                                  \u010casto kladen\u00e9 ot\u00e1zky (FAQ)<\/h2>\n\n\n
                                  \n
                                  \n
                                    \n \n\n
                                  • \n
                                    \n \n\n

                                    1. Pro\u010d dnes Zoom nefunguje?<\/strong><\/h3>\n\n\n\n
                                    \n

                                    Obvykle se jedn\u00e1 o jednu ze t\u0159\u00ed v\u011bc\u00ed: incident se Zoomem, zastaralou aplikaci, ze kter\u00e9 jste se odhl\u00e1sili, nebo probl\u00e9m se s\u00edt\u00ed na va\u0161\u00ed stran\u011b. Nejprve zkontrolujte zoomstatus.com, pot\u00e9 aktualizujte Zoom a zkuste jinou s\u00ed\u0165.<\/p>\n<\/div>\n\n <\/div>\n<\/li> \n\n\n

                                  • \n
                                    \n \n\n

                                    2. Je Zoom moment\u00e1ln\u011b vypnut\u00fd?<\/strong><\/h3>\n\n\n\n
                                    \n

                                    Ofici\u00e1ln\u00ed str\u00e1nka Zoomu na adrese zoomstatus.com zobrazuje aktu\u00e1ln\u00ed informace o incidentech a \u00fadr\u017eb\u011b. Pokud je zelen\u00e1 a ostatn\u00ed se mohou p\u0159ipojit ke stejn\u00e9 sch\u016fzce, probl\u00e9m se t\u00fdk\u00e1 va\u0161eho za\u0159\u00edzen\u00ed nebo s\u00edt\u011b.<\/p>\n<\/div>\n\n <\/div>\n<\/li> \n\n\n

                                  • \n
                                    \n \n\n

                                    3. Pro\u010d se nemohu p\u0159ipojit ke sch\u016fzce p\u0159es Zoom?<\/strong><\/h3>\n\n\n\n
                                    \n

                                    ID sch\u016fzky m\u016f\u017ee b\u00fdt nespr\u00e1vn\u00e9 nebo vypr\u0161elo, va\u0161e aplikace m\u016f\u017ee pot\u0159ebovat aktualizaci nebo hostitel m\u016f\u017ee po\u017eadovat p\u0159\u00edstupov\u00fd k\u00f3d, p\u0159ihl\u00e1\u0161en\u00ed nebo schv\u00e1len\u00ed v \u010dek\u00e1rn\u011b. Aktualizujte Zoom nebo po\u017e\u00e1dejte hostitele o nov\u00fd odkaz.<\/p>\n<\/div>\n\n <\/div>\n<\/li> \n\n\n

                                  • \n
                                    \n \n\n

                                    4. Pro\u010d m\u011b nikdo na Zoomu nesly\u0161\u00ed?<\/strong><\/h3>\n\n\n\n
                                    \n

                                    Mo\u017en\u00e1 m\u00e1te vypnut\u00fd zvuk, nejste p\u0159ipojeni ke zvuku nebo pou\u017e\u00edv\u00e1te nespr\u00e1vn\u00fd mikrofon. Vyberte mo\u017enost P\u0159ipojit se k zvuku, za\u0161krtn\u011bte Nastaven\u00ed > Zvuk a v nastaven\u00ed syst\u00e9mu povolte slu\u017eb\u011b Zoom pou\u017e\u00edv\u00e1n\u00ed mikrofonu.<\/p>\n<\/div>\n\n <\/div>\n<\/li> \n\n\n

                                  • \n
                                    \n \n\n

                                    5. Co znamen\u00e1 chyba Zoomu 5003?<\/strong><\/h3>\n\n\n\n
                                    \n

                                    Znamen\u00e1 to, \u017ee n\u011bco br\u00e1n\u00ed va\u0161emu za\u0159\u00edzen\u00ed v p\u0159\u00edstupu k server\u016fm Zoomu, \u010dasto firewall, proxy nebo antivirov\u00fd program. Zkuste jinou s\u00ed\u0165 nebo pozastavte bezpe\u010dnostn\u00ed software.<\/p>\n<\/div>\n\n <\/div>\n<\/li> \n\n\n

                                  • \n
                                    \n \n\n

                                    6. M\u016f\u017ee VPN opravit Zoom?<\/strong><\/h3>\n\n\n\n
                                    \n

                                    N\u011bkdy. VPN m\u016f\u017ee pomoci, kdy\u017e m\u00edstn\u00ed s\u00ed\u0165 nebo poskytovatel internetov\u00fdch slu\u017eeb blokuje nebo omezuje Zoom, ale nem\u016f\u017ee opravit v\u00fdpadky, zastaral\u00e9 aplikace, probl\u00e9my s \u00fa\u010dty nebo chyb\u011bj\u00edc\u00ed opr\u00e1vn\u011bn\u00ed.<\/p>\n<\/div>\n\n <\/div>\n<\/li> \n <\/ul>\n <\/div>\n<\/div>\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page_template-basic_for_gutenberg.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"download_by_lite_tag":[],"class_list":["post-311384","page","type-page","status-publish","hentry"],"yoast_head":"\nZoom nefunguje | Planet VPN<\/title>\n<meta name=\"description\" content=\"Nefunguje Zoom? 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