{"id":315010,"date":"2026-10-05T16:55:52","date_gmt":"2026-10-05T13:55:52","guid":{"rendered":"https:\/\/freevpnplanet.com\/amazon-prime-not-working\/"},"modified":"2026-10-05T19:06:47","modified_gmt":"2026-10-05T16:06:47","slug":"amazon-prime-not-working","status":"publish","type":"page","link":"https:\/\/freevpnplanet.com\/cs\/amazon-prime-not-working\/","title":{"rendered":"Amazon Prime Not Working"},"content":{"rendered":"\n
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Amazon Prime nefunguje: Co se d\u011bje a co d\u011blat<\/h1>\n\n\n\n

Kdy\u017e Amazon Prime nefunguje, probl\u00e9m m\u016f\u017ee m\u00edt mnoho podob. Prime Video se m\u016f\u017ee zaseknout p\u0159i na\u010d\u00edt\u00e1n\u00ed, odm\u00edtnout otev\u0159\u00edt na televizoru, odm\u00edtnout p\u0159ihl\u00e1\u0161en\u00ed, zastavit se s chybov\u00fdm k\u00f3dem nebo ozn\u00e1mit, \u017ee titul nen\u00ed k dispozici na va\u0161em m\u00edst\u011b. N\u011bkdy aplikace zhrout\u00ed, n\u011bkdy ji zablokuje va\u0161e s\u00ed\u0165 a ob\u010das m\u00e1 probl\u00e9m i samotn\u00fd Amazon.<\/p>\n\n\n\n

Tato p\u0159\u00edru\u010dka se zab\u00fdv\u00e1 v\u0161emi t\u011bmito p\u0159\u00ed\u010dinami, ukazuje, jak rozli\u0161it v\u00fdpadek od lok\u00e1ln\u00edho probl\u00e9mu, a vysv\u011btluje, kde m\u016f\u017ee a kde ne m\u016f\u017ee pomoci n\u00e1stroj jako Planet VPN.<\/p>\n\n\n\n

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Z\u00edskejte Planet VPN<\/a><\/div>\n<\/div>\n\n<\/div>\n\n\n
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\"\"<\/figure>\n<\/div>\n\n<\/div>\n<\/div>\n\n <\/div>\n<\/section>\n\n
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Pro\u010d Amazon Prime nefunguje?<\/strong><\/h2>\n\n\n\n

Prime Video pot\u0159ebuje, aby va\u0161e aplikace, za\u0159\u00edzen\u00ed, s\u00ed\u0165 a \u00fa\u010det Amazon fungovaly spole\u010dn\u011b. Slab\u00e9 p\u0159ipojen\u00ed, zastaral\u00e1 aplikace, nespr\u00e1vn\u00e9 datum a \u010das, kabel HDMI bez ochrany proti kop\u00edrov\u00e1n\u00ed nebo propadl\u00e1 platba mohou video zastavit. Amazon tak\u00e9 uv\u00e1d\u00ed VPN a proxy jako spou\u0161t\u011b\u010d chyb p\u0159ehr\u00e1v\u00e1n\u00ed. Za\u010dn\u011bte s t\u011bmito rychl\u00fdmi kontrolami.<\/p>\n\n\n\n

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Jak opravit<\/h4>\n\n\n\n
    \n
  1. Zav\u0159ete aplikaci Prime Video nebo kartu prohl\u00ed\u017ee\u010de a pot\u00e9 ji znovu otev\u0159ete.<\/li>\n\n\n\n
  2. Vypn\u011bte za\u0159\u00edzen\u00ed, po\u010dkejte alespo\u0148 60 sekund a znovu jej zapn\u011bte.<\/li>\n\n\n\n
  3. Nastavte datum a \u010das v za\u0159\u00edzen\u00ed na automatick\u00e9 nastaven\u00ed.<\/li>\n\n\n\n
  4. Aktualizujte aplikaci Prime Video a software sv\u00e9ho za\u0159\u00edzen\u00ed.<\/li>\n\n\n\n
  5. Restartujte modem a router a pot\u00e9 pozastavte dal\u0161\u00ed stahov\u00e1n\u00ed v s\u00edti.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

    Je Amazon Prime mimo provoz, nebo je to jen v\u00e1\u0161 probl\u00e9m?<\/strong><\/h2>\n\n\n\n

    Ob\u010das je chyba na stran\u011b Amazonu. B\u011bhem v\u00fdpadku se stejn\u00e9 chyb\u011b zobraz\u00ed mnoha lidem ve stejn\u00e9m regionu najednou a na v\u0161ech za\u0159\u00edzen\u00edch. Amazon neprovozuje ve\u0159ejnou str\u00e1nku se stavem slu\u017eby Prime Video, proto se pod\u00edvejte na sledova\u010de v\u00fdpadk\u016f a \u00fa\u010dty podpory Amazonu. Pokud Prime Video funguje pro p\u0159\u00e1tele v okol\u00ed a na mobiln\u00edch datech, probl\u00e9m je lok\u00e1ln\u00ed.<\/p>\n\n\n\n

    \n

    Jak opravit<\/h4>\n\n\n\n
      \n
    1. Hledejte prudk\u00fd n\u00e1r\u016fst hl\u00e1\u0161en\u00ed o v\u00fdpadc\u00edch na n\u00e1stroj\u00edch pro sledov\u00e1n\u00ed v\u00fdpadk\u016f, jako je Downdetector.<\/li>\n\n\n\n
    2. Ozn\u00e1men\u00ed najdete na @AmazonHelp a @PrimeVideo na X.<\/li>\n\n\n\n
    3. Vyzkou\u0161ejte Prime Video na jin\u00e9m za\u0159\u00edzen\u00ed nebo p\u0159es mobiln\u00ed data.<\/li>\n\n\n\n
    4. Pokud se to t\u00fdk\u00e1 pouze v\u00e1s, projd\u011bte si n\u00ed\u017ee uveden\u00e9 lok\u00e1ln\u00ed opravy.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

      Amazon Prime Video se nena\u010d\u00edt\u00e1<\/strong><\/h2>\n\n\n\n
      \"\"\/<\/figure>\n\n\n\n

      Domovsk\u00e1 obrazovka, kter\u00e1 se nikdy nevypln\u00ed, ot\u00e1\u010dej\u00edc\u00ed se kole\u010dko nebo \u010dern\u00e1 obrazovka obvykle poukazuje na p\u0159ipojen\u00ed, ulo\u017een\u00e1 data aplikac\u00ed nebo star\u00fd software. Amazon k tomu p\u0159id\u00e1v\u00e1 m\u00e9n\u011b z\u0159ejmou p\u0159\u00ed\u010dinu: n\u011bkter\u00e9 s\u00edt\u011b blokuj\u00ed provoz DNS, tak\u017ee se aplikace nem\u016f\u017ee dostat k server\u016fm Amazonu.<\/p>\n\n\n\n

      \n

      Jak opravit<\/h4>\n\n\n\n
        \n
      1. Restartujte za\u0159\u00edzen\u00ed, modem a router.<\/li>\n\n\n\n
      2. Vyma\u017ete mezipam\u011b\u0165 aplikace Prime Video nebo mezipam\u011b\u0165 prohl\u00ed\u017ee\u010de v po\u010d\u00edta\u010di.<\/li>\n\n\n\n
      3. Aktualizujte aplikaci a firmware nebo opera\u010dn\u00ed syst\u00e9m za\u0159\u00edzen\u00ed.<\/li>\n\n\n\n
      4. Pokud se Prime Video na\u010d\u00edt\u00e1 v jin\u00e9 s\u00edti, zeptejte se sv\u00e9ho poskytovatele internetov\u00fdch slu\u017eeb, zda je blokov\u00e1n provoz DNS (port 53).<\/li>\n<\/ol>\n<\/div>\n\n\n\n

        Amazon Prime Video se neotev\u0159e<\/strong><\/h2>\n\n\n\n
        \"\"\/<\/figure>\n\n\n\n

        Pokud se aplikace zav\u0159e ihned po klepnut\u00ed nebo se zasekne na \u00favodn\u00ed obrazovce, probl\u00e9m je \u010dasto v instalaci. Spu\u0161t\u011bn\u00ed Prime Video m\u016f\u017ee b\u00fdt zp\u016fsobeno ne\u00fasp\u011b\u0161nou aktualizac\u00ed, po\u0161kozen\u00fdmi daty aplikace nebo nedostatkem \u00falo\u017ei\u0161t\u011b.<\/p>\n\n\n\n

        \n

        Jak opravit<\/h4>\n\n\n\n
          \n
        1. Vynucen\u011b zav\u0159ete aplikaci a restartujte za\u0159\u00edzen\u00ed.<\/li>\n\n\n\n
        2. Aktualizujte aplikaci z obchodu s aplikacemi ve va\u0161em za\u0159\u00edzen\u00ed.<\/li>\n\n\n\n
        3. Uvoln\u011bte \u00falo\u017en\u00fd prostor v za\u0159\u00edzen\u00ed.<\/li>\n\n\n\n
        4. Odinstalujte a znovu nainstalujte Prime Video.<\/li>\n\n\n\n
        5. Zkuste v prohl\u00ed\u017ee\u010di nav\u0161t\u00edvit primevideo.com a zkontrolovat, zda v\u00e1\u0161 \u00fa\u010det st\u00e1le funguje.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

          Prime Video se nep\u0159ehr\u00e1v\u00e1<\/strong><\/h2>\n\n\n\n

          N\u011bkdy se v\u0161echno na\u010dte, ale titul sel\u017ee s hl\u00e1\u0161en\u00edm \u201eN\u011bco se pokazilo\u201c nebo \u201eNelze p\u0159ehr\u00e1t video\u201c. V\u00e1\u0161 \u00fa\u010det umo\u017e\u0148uje streamovat t\u0159i videa najednou, ale stejn\u00fd titul pouze na dvou za\u0159\u00edzen\u00edch, tak\u017ee \u010dlenov\u00e9 rodiny, kte\u0159\u00ed sleduj\u00ed stejn\u00fd po\u0159ad, v\u00e1s mohou blokovat. P\u0159ehr\u00e1v\u00e1n\u00ed m\u016f\u017ee zastavit i kabel HDMI nebo televizor bez podpory HDCP 1.4 (HD) nebo HDCP 2.2 (4K a HDR).<\/p>\n\n\n\n

          \n

          <\/strong>Tip: Pokud Prime Video p\u0159ehr\u00e1v\u00e1 v HD, ale selh\u00e1v\u00e1 v rozli\u0161en\u00ed 4K nebo HDR, nejprve vyzkou\u0161ejte jin\u00fd kabel HDMI a port. Prime Video pot\u0159ebuje pro UHD obsah podporu HDCP 2.2 na ka\u017ed\u00e9m za\u0159\u00edzen\u00ed v \u0159et\u011bzci a star\u0161\u00ed kabel nebo soundbar je b\u011b\u017enou slabinou.<\/em><\/p>\n<\/div>\n\n\n\n

          \n

          Jak opravit<\/h4>\n\n\n\n
            \n
          1. Ujist\u011bte se, \u017ee stejnou hru nep\u0159ehr\u00e1v\u00e1 v\u00edce ne\u017e dv\u011b za\u0159\u00edzen\u00ed.<\/li>\n\n\n\n
          2. Zkontrolujte, zda v\u00e1\u0161 kabel HDMI a porty podporuj\u00ed HDCP 1.4 nebo HDCP 2.2.<\/li>\n\n\n\n
          3. Nastavte datum a \u010das v za\u0159\u00edzen\u00ed na automatick\u00e9.<\/li>\n\n\n\n
          4. Pokud jste si titul pr\u00e1v\u011b zakoupili nebo si jej p\u016fj\u010dili, zkontrolujte si Va\u0161e objedn\u00e1vky, abyste se ujistili, \u017ee n\u00e1kup prob\u011bhl.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

            Probl\u00e9my s p\u0159ihl\u00e1\u0161en\u00edm k Amazon Prime<\/strong><\/h2>\n\n\n\n

            Probl\u00e9my s p\u0159ihl\u00e1\u0161en\u00edm obvykle znamenaj\u00ed nespr\u00e1vn\u00fd e-mail nebo heslo, kr\u00e1tkodob\u00fd v\u00fdpadek p\u0159ipojen\u00ed nebo za\u0159\u00edzen\u00ed zaseknut\u00e9 ve star\u00e9 relaci. Amazon uv\u00e1d\u00ed, \u017ee se zde m\u016f\u017ee zobrazit chyba 5005. Pokud si slu\u017ebu Prime Video po\u0159izujete prost\u0159ednictv\u00edm telefonn\u00edho oper\u00e1tora nebo poskytovatele \u0161irokop\u00e1smov\u00e9ho p\u0159ipojen\u00ed, s ot\u00e1zkami ohledn\u011b \u00fa\u010dtu se obracejte na tohoto poskytovatele.<\/p>\n\n\n\n

            \n

            Jak opravit<\/h4>\n\n\n\n
              \n
            1. Zkontrolujte, zda pou\u017e\u00edv\u00e1te e-mailovou adresu \u00fa\u010dtu, ke kter\u00e9mu m\u00e1te p\u0159i\u0159azeno \u010dlenstv\u00ed Prime.<\/li>\n\n\n\n
            2. Obnovte si heslo pomoc\u00ed ot\u00e1zky \u201eZapomn\u011bli jste heslo?\u201c na p\u0159ihla\u0161ovac\u00ed obrazovce.<\/li>\n\n\n\n
            3. Po\u010dkejte chv\u00edli a zkuste to znovu, proto\u017ee kr\u00e1tk\u00e9 probl\u00e9my s p\u0159ipojen\u00edm zp\u016fsobuj\u00ed mnoho chyb p\u0159i p\u0159ihla\u0161ov\u00e1n\u00ed.<\/li>\n\n\n\n
            4. Zru\u0161te registraci za\u0159\u00edzen\u00ed v \u010d\u00e1sti \u00da\u010det a nastaven\u00ed, pot\u00e9 v \u010d\u00e1sti Za\u0159\u00edzen\u00ed a znovu se p\u0159ihlaste.<\/li>\n\n\n\n
            5. Pokud si slu\u017ebu Prime Video po\u0159izujete prost\u0159ednictv\u00edm t\u0159et\u00ed strany, kontaktujte dan\u00e9ho poskytovatele.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

              Probl\u00e9my s platbami za video na Amazonu Prime<\/strong><\/h2>\n\n\n\n

              Probl\u00e9my s platbami blokuj\u00ed v\u00fdp\u016fj\u010dky, n\u00e1kupy a dopl\u0148ky a zobrazuj\u00ed se jako k\u00f3dy, nap\u0159\u00edklad 2016, 2021, 2063 a 7035. Obvykl\u00fdmi p\u0159\u00ed\u010dinami jsou vypr\u0161en\u00e1 platnost karty, nespr\u00e1vn\u00fd bezpe\u010dnostn\u00ed k\u00f3d, karta blokuj\u00edc\u00ed online platby nebo n\u00edzk\u00fd z\u016fstatek na \u00fa\u010dtu. Pokud se platba za \u010dlenstv\u00ed Prime nezda\u0159\u00ed, m\u016f\u017ee se zastavit i zobrazov\u00e1n\u00ed zahrnut\u00e9ho katalogu. Reklamy jsou na druhou stranu v n\u011bkter\u00fdch zem\u00edch b\u011b\u017en\u00e9 a nesignalizuj\u00ed z\u00e1vadu.<\/p>\n\n\n\n

              \n

              Jak opravit<\/h4>\n\n\n\n
                \n
              1. Zkontrolujte \u010d\u00edslo karty, datum platnosti a bezpe\u010dnostn\u00ed k\u00f3d v souboru.<\/li>\n\n\n\n
              2. Ujist\u011bte se, \u017ee m\u00e1te aktivn\u00ed \u010dlenstv\u00ed Prime a aktu\u00e1ln\u00ed zp\u016fsob platby.<\/li>\n\n\n\n
              3. Na iPhonu nebo Apple TV aktualizujte platebn\u00ed \u00fadaje v App Storu.<\/li>\n\n\n\n
              4. Kontaktujte svou banku nebo zkuste jinou platebn\u00ed metodu.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                Prime Video se neust\u00e1le na\u010d\u00edt\u00e1 do vyrovn\u00e1vac\u00ed pam\u011bti<\/strong><\/h2>\n\n\n\n

                Pokud se po\u0159ad neust\u00e1le zastavuje p\u0159i na\u010d\u00edt\u00e1n\u00ed nebo je rozmazan\u00fd, nejprve zkontrolujte p\u0159ipojen\u00ed. Amazon doporu\u010duje alespo\u0148 1 Mb\/s pro SD a 5 Mb\/s pro HD a 4K vy\u017eaduje mnohem v\u00edce. U \u017eiv\u00fdch sportovn\u00edch p\u0159enos\u016f, kter\u00e9 se zasek\u00e1vaj\u00ed, Amazon doporu\u010duje vypnout vyhlazov\u00e1n\u00ed pohybu na televizoru.<\/p>\n\n\n\n

                \n

                Jak opravit<\/h4>\n\n\n\n
                  \n
                1. Spus\u0165te rychlostn\u00ed test a porovnejte ho s minimem 1 Mbps (SD) a 5 Mbps (HD).<\/li>\n\n\n\n
                2. Pozastavte stahov\u00e1n\u00ed a dal\u0161\u00ed streamy ve va\u0161\u00ed s\u00edti.<\/li>\n\n\n\n
                3. P\u0159esu\u0148te se bl\u00ed\u017ee k routeru, p\u0159epn\u011bte na 5 GHz Wi-Fi nebo pou\u017eijte kabel.<\/li>\n\n\n\n
                4. Pokud se \u017eiv\u00e9 p\u0159enosy zasek\u00e1vaj\u00ed, vypn\u011bte na televizoru vyhlazov\u00e1n\u00ed pohybu.<\/li>\n\n\n\n
                5. Pokud v\u00e1\u0161 poskytovatel omezuje video, zkuste pro porovn\u00e1n\u00ed pou\u017e\u00edt bl\u00edzk\u00fd VPN server.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                  Prime Video neust\u00e1le pad\u00e1<\/strong><\/h2>\n\n\n\n

                  Aplikace, kter\u00e1 uprost\u0159ed epizody zamrzne nebo v\u00e1s p\u0159epne na domovskou obrazovku, m\u00e1 obvykle nedostatek pam\u011bti, je zastaral\u00e1 nebo obsahuje po\u0161kozen\u00e1 data. Pokud k p\u00e1d\u016fm do\u0161lo ihned po aktualizaci, m\u016f\u017ee b\u00fdt p\u0159\u00ed\u010dinou chyba a \u010dasto n\u00e1sleduje oprava.<\/p>\n\n\n\n

                  \n

                  Jak opravit<\/h4>\n\n\n\n
                    \n
                  1. Zav\u0159ete aplikace na pozad\u00ed, abyste uvolnili pam\u011b\u0165.<\/li>\n\n\n\n
                  2. Vyma\u017ete mezipam\u011b\u0165 a data aplikace Prime Video.<\/li>\n\n\n\n
                  3. Aktualizujte aplikaci a opera\u010dn\u00ed syst\u00e9m.<\/li>\n\n\n\n
                  4. Pokud p\u00e1dy p\u0159etrv\u00e1vaj\u00ed, aplikaci znovu nainstalujte.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                    Prime Video nefunguje na televizi<\/strong><\/h2>\n\n\n\n

                    Chytr\u00e9 televizory, sticky Fire TV, p\u0159ehr\u00e1va\u010de Roku a kabelov\u00e9 p\u0159ij\u00edma\u010de pou\u017e\u00edvaj\u00ed vlastn\u00ed verzi aplikace Prime Video, tak\u017ee se titul m\u016f\u017ee p\u0159ehr\u00e1t na telefonu, ale na televizoru se nemus\u00ed. Obvykl\u00fdmi p\u0159\u00ed\u010dinami jsou star\u00fd firmware, pln\u00e1 mezipam\u011b\u0165, \u0161patn\u00e9 datum a \u010das a probl\u00e9my s HDCP. Obnoven\u00ed tov\u00e1rn\u00edho nastaven\u00ed vyma\u017ee za\u0159\u00edzen\u00ed, tak\u017ee si ho nechte na konec.<\/p>\n\n\n\n

                    \n

                    Jak opravit<\/h4>\n\n\n\n
                      \n
                    1. Odpojte televizor nebo streamovac\u00ed za\u0159\u00edzen\u00ed na minutu a pot\u00e9 je znovu zapojte.<\/li>\n\n\n\n
                    2. Nainstalujte si nejnov\u011bj\u0161\u00ed firmware pro sv\u016fj televizor, Fire TV nebo streamovac\u00ed box.<\/li>\n\n\n\n
                    3. Vyma\u017ete data aplikace Prime Video v nastaven\u00ed aplikace na za\u0159\u00edzen\u00ed.<\/li>\n\n\n\n
                    4. Zkontrolujte datum, \u010das a s\u00ed\u0165ov\u00e9 p\u0159ipojen\u00ed televizoru.<\/li>\n\n\n\n
                    5. Obnovte za\u0159\u00edzen\u00ed do tov\u00e1rn\u00edho nastaven\u00ed, pouze pokud nic jin\u00e9ho nefunguje.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                      \u010cast\u00e9 chyby videa Amazon Prime<\/strong><\/h2>\n\n\n\n
                      \"\"\/<\/figure>\n\n\n\n

                      Prime Video zobrazuje o\u010d\u00edslovan\u00e9 chybov\u00e9 k\u00f3dy, kdy\u017e se n\u011bco pokaz\u00ed. Mnoho z nich m\u00e1 stejn\u00e9 opravy, tak\u017ee jsou seskupeny n\u00ed\u017ee.<\/p>\n\n\n\n

                      Chyba<\/th>Co to znamen\u00e1<\/th>Co d\u011blat<\/th><\/tr><\/thead>
                      1007, 1022, 7031, 7202, 9074 (a dal\u0161\u00ed k\u00f3dy v rozsahu 7000)<\/td>Probl\u00e9m s p\u0159ehr\u00e1v\u00e1n\u00edm, \u010dasto spojen\u00fd s p\u0159ipojen\u00edm, aplikac\u00ed, datem a \u010dasem nebo VPN<\/td>Restartujte aplikaci a za\u0159\u00edzen\u00ed, nastavte datum a \u010das na automatick\u00fd re\u017eim, vypn\u011bte v\u0161echny VPN nebo proxy a aktualizujte aplikaci.<\/td><\/tr>
                      \u201eN\u011bco se pokazilo\u201c \/ \u201eNelze p\u0159ehr\u00e1t video\u201c<\/td>Titul se nepoda\u0159ilo spustit<\/td>Zkontrolujte limity streamov\u00e1n\u00ed, podporu HDCP a p\u0159ipojen\u00ed a zkuste to znovu.<\/td><\/tr>
                      5005<\/td>Probl\u00e9m s p\u0159ihl\u00e1\u0161en\u00edm nebo odhl\u00e1\u0161en\u00edm<\/td>Zkontrolujte sv\u00e9 p\u0159ihla\u0161ovac\u00ed \u00fadaje, zkuste to znovu nebo odregistrujte za\u0159\u00edzen\u00ed a znovu se p\u0159ihlaste.<\/td><\/tr>
                      2016, 2021, 2063, 7035<\/td>Chyba platby nebo objedn\u00e1vky<\/td>Aktualizujte sv\u00e9 platebn\u00ed \u00fadaje, zkontrolujte, zda va\u0161e karta umo\u017e\u0148uje online platby, nebo pou\u017eijte jinou metodu.<\/td><\/tr>
                      7235<\/td>Chr\u00e1n\u011bn\u00e9 video je v Chromu blokov\u00e1no<\/td>Aktualizujte Chrome a jeho modul Widevine a povolte chr\u00e1n\u011bn\u00fd obsah v nastaven\u00ed webu.<\/td><\/tr>
                      \u201eVa\u0161e za\u0159\u00edzen\u00ed je p\u0159ipojeno k internetu pomoc\u00ed VPN nebo proxy slu\u017eby.\u201c<\/td>Prime Video detekovalo VPN, proxy nebo ozna\u010denou IP adresu<\/td>Vypn\u011bte VPN nebo p\u0159epn\u011bte servery a pod\u00edvejte se na n\u00ed\u017ee uvedenou \u010d\u00e1st o VPN.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

                      Pro\u010d nemohu z\u00edskat p\u0159\u00edstup k Amazon Prime Video?<\/strong><\/h2>\n\n\n\n

                      N\u011bkdy Prime Video funguje dob\u0159e, ale v cest\u011b stoj\u00ed va\u0161e poloha nebo s\u00ed\u0165. Slu\u017eba b\u011b\u017e\u00ed ve v\u00edce ne\u017e 200 zem\u00edch a teritori\u00edch, katalog se v\u0161ak m\u011bn\u00ed podle zem\u011b a Amazon uv\u00e1d\u00ed, \u017ee n\u011bkter\u00e9 tituly a \u017eiv\u00e9 p\u0159enosy se nebudou p\u0159ehr\u00e1vat mimo va\u0161i domovskou zemi. \u0160koln\u00ed, kancel\u00e1\u0159sk\u00e9, hotelov\u00e9 a ve\u0159ejn\u00e9 Wi-Fi s\u00edt\u011b \u010dasto blokuj\u00ed streamov\u00e1n\u00ed a n\u011bkter\u00e9 s\u00edt\u011b filtruj\u00ed DNS. P\u0159einstalace zde nepom\u016f\u017ee. VPN je praktick\u00fdm \u0159e\u0161en\u00edm, kdy\u017e m\u00edstn\u00ed s\u00ed\u0165 blokuje Prime Video.<\/p>\n\n\n\n

                      \n

                      Jak opravit<\/h4>\n\n\n\n
                        \n
                      1. Vyzkou\u0161ejte Prime Video na mobiln\u00edch datech. Pokud tam funguje, blokuje ho va\u0161e Wi-Fi.<\/li>\n\n\n\n
                      2. Na ve\u0159ejn\u00e9 nebo pracovn\u00ed Wi-Fi s\u00edti se p\u0159ipojte p\u0159es VPN, abyste se vyhnuli lok\u00e1ln\u00edmu blokov\u00e1n\u00ed.<\/li>\n\n\n\n
                      3. Pokud v\u00e1\u0161 poskytovatel filtruje p\u0159ipojen\u00ed, zm\u011b\u0148te si DNS.<\/li>\n\n\n\n
                      4. P\u0159i cestov\u00e1n\u00ed nezapome\u0148te, \u017ee zakoupen\u00e9 nebo vyp\u016fj\u010den\u00e9 tituly z\u016fst\u00e1vaj\u00ed k dispozici, zat\u00edmco n\u011bkter\u00e9 tituly, kter\u00e9 jsou sou\u010d\u00e1st\u00ed balen\u00ed, nemus\u00ed b\u00fdt k dispozici.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                        Kdy v\u00e1m VPN m\u016f\u017ee pomoci s Amazon Prime<\/strong><\/h2>\n\n\n\n

                        VPN \u0159e\u0161\u00ed specifickou sadu probl\u00e9m\u016f. M\u016f\u017ee v\u00e1s dostat p\u0159es blokov\u00e1n\u00ed ve \u0161kole, pr\u00e1ci, hotelu nebo na ve\u0159ejn\u00fdch Wi-Fi s\u00edt\u00edch, obej\u00edt filtrov\u00e1n\u00ed DNS, chr\u00e1nit v\u00e1s v otev\u0159en\u00fdch s\u00edt\u00edch a n\u011bkdy usnadnit omezen\u00ed p\u0159\u00edstupu ze strany poskytovatele internetov\u00fdch slu\u017eeb. Nem\u016f\u017ee opravit v\u00fdpadek Amazonu, ne\u00fasp\u011b\u0161nou platbu, \u0161patn\u00e9 heslo, chybu aplikace, probl\u00e9m s HDCP ani po\u0161kozen\u00e9 nastaven\u00ed za\u0159\u00edzen\u00ed. Prime Video tak\u00e9 detekuje VPN, tak\u017ee server, kter\u00fd funguje pro prohl\u00ed\u017een\u00ed, m\u016f\u017ee b\u00fdt pro video odm\u00edtnut. Pokud si chcete vyzkou\u0161et jednu z nich, Planet VPN nab\u00edz\u00ed servery podporuj\u00edc\u00ed streamov\u00e1n\u00ed a v\u00edce si m\u016f\u017eete p\u0159e\u010d\u00edst na str\u00e1nce VPN pro Amazon <\/a>Prime.<\/p>\n\n\n\n

                        Amazon Prime nefunguje s VPN<\/strong><\/h2>\n\n\n\n

                        Pokud se Prime Video zastav\u00ed v okam\u017eiku p\u0159ipojen\u00ed, obvykle se zobraz\u00ed zpr\u00e1va \u201eVa\u0161e za\u0159\u00edzen\u00ed je p\u0159ipojeno k internetu pomoc\u00ed slu\u017eby VPN nebo proxy\u201c nebo zpr\u00e1va HTTP proxy. Amazon ozna\u010duje IP adresy sd\u00edlen\u00e9 mnoha u\u017eivateli VPN a \u00faniky DNS nebo WebRTC mohou odhalit um\u00edst\u011bn\u00ed, kter\u00e9 neodpov\u00edd\u00e1 serveru. N\u011bkte\u0159\u00ed lid\u00e9 se k t\u00e9to chyb\u011b dostanou, i kdy\u017e VPN v\u016fbec nepou\u017eij\u00ed, kdy\u017e je rozsah IP adres jejich poskytovatele ozna\u010den omylem. Podm\u00ednky Amazonu st\u00e1le v\u00e1\u017eou katalog k va\u0161\u00ed zemi, proto pro stabiln\u00ed p\u0159\u00edstup a soukrom\u00ed pou\u017e\u00edvejte VPN.<\/p>\n\n\n\n

                        \n

                        Jak opravit<\/h4>\n\n\n\n
                          \n
                        1. P\u0159epn\u011bte na jin\u00fd server nebo server optimalizovan\u00fd pro streamov\u00e1n\u00ed a pot\u00e9 aplikaci znovu otev\u0159ete.<\/li>\n\n\n\n
                        2. Odpojte VPN a spus\u0165te nov\u00e9 p\u0159ipojen\u00ed.<\/li>\n\n\n\n
                        3. Vyma\u017ete soubory cookie a mezipam\u011b\u0165 prohl\u00ed\u017ee\u010de nebo mezipam\u011b\u0165 aplikace.<\/li>\n\n\n\n
                        4. Vypr\u00e1zdn\u011bte mezipam\u011b\u0165 DNS a zapn\u011bte ochranu proti \u00faniku DNS.<\/li>\n\n\n\n
                        5. Zm\u011b\u0148te protokol, nap\u0159\u00edklad na WireGuard, nebo zapn\u011bte obfuskaci.<\/li>\n\n\n\n
                        6. P\u0159ipojte se k serveru v zemi, kde je v\u00e1\u0161 \u00fa\u010det registrov\u00e1n.<\/li>\n\n\n\n
                        7. Zobrazuje se v\u00e1m chyba, \u017ee nem\u00e1te VPN? Restartujte router a pot\u00e9 po\u017e\u00e1dejte sv\u00e9ho poskytovatele internetov\u00fdch slu\u017eeb o ov\u011b\u0159en\u00ed va\u0161\u00ed IP adresy.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                          Pro\u010d Amazon Prime nefunguje na m\u00e9m telefonu?<\/strong><\/h2>\n\n\n\n
                          \"\"\/<\/figure>\n\n\n\n

                          Na telefonech zp\u016fsobuje v\u011bt\u0161inu probl\u00e9m\u016f s Prime Video nedostatek \u00falo\u017ei\u0161t\u011b, zastaral\u00e1 data aplikac\u00ed, star\u00e1 verze aplikac\u00ed a nastaven\u00ed \u00faspory baterie. \u0158e\u0161en\u00ed se li\u0161\u00ed mezi iPhonem a Androidem.<\/p>\n\n\n\n

                          Amazon Prime nefunguje na iPhonu<\/strong><\/h3>\n\n\n\n

                          iOS nem\u00e1 mo\u017enost vymazat mezipam\u011b\u0165 aplikace. Smaz\u00e1n\u00edm a op\u011btovnou instalac\u00ed aplikace Prime Video se spust\u00ed \u010dist\u011b a v\u00e1\u0161 seznam sledovan\u00fdch polo\u017eek z\u016fstane ve va\u0161em \u00fa\u010dtu Amazon. Odleh\u010den\u00edm se uvoln\u00ed m\u00edsto, ale data aplikace z\u016fstanou, tak\u017ee se neoprav\u00ed po\u0161kozen\u00e9 soubory.<\/p>\n\n\n\n

                          \n

                          Jak opravit na iPhonu<\/h4>\n\n\n\n
                            \n
                          1. Aktualizujte iOS a aplikaci Prime Video.<\/li>\n\n\n\n
                          2. Uvoln\u011bte m\u00edsto v Nastaven\u00ed, pot\u00e9 v Obecn\u00e9 a pot\u00e9 v \u00dalo\u017ei\u0161t\u011b iPhonu.<\/li>\n\n\n\n
                          3. Pokud Prime Video st\u00e1le selh\u00e1v\u00e1, odstra\u0148te jej a znovu nainstalujte.<\/li>\n\n\n\n
                          4. Pokud jsou tituly blokov\u00e1ny, zkontrolujte limity obsahu \u010casu obrazovky.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                            Amazon Prime nefunguje na Androidu<\/strong><\/h3>\n\n\n\n

                            Android umo\u017e\u0148uje vymazat mezipam\u011b\u0165 a \u00falo\u017ei\u0161t\u011b aplikace sami, co\u017e \u0159e\u0161\u00ed mnoho probl\u00e9m\u016f s na\u010d\u00edt\u00e1n\u00edm a p\u00e1dy. Optimalizace baterie a limity dat na pozad\u00ed mohou tak\u00e9 p\u0159eru\u0161it fungov\u00e1n\u00ed Prime Video, zejm\u00e9na b\u011bhem stahov\u00e1n\u00ed.<\/p>\n\n\n\n

                            \n

                            Jak opravit na Androidu<\/h4>\n\n\n\n
                              \n
                            1. Vyma\u017ete mezipam\u011b\u0165 Prime Video v Nastaven\u00ed a pot\u00e9 v Aplikace.<\/li>\n\n\n\n
                            2. Aktualizujte aplikaci z Google Play.<\/li>\n\n\n\n
                            3. Povolte data na pozad\u00ed a vypn\u011bte optimalizaci baterie pro Prime Video.<\/li>\n\n\n\n
                            4. Pokud probl\u00e9my p\u0159etrv\u00e1vaj\u00ed, vyma\u017ete \u00falo\u017ei\u0161t\u011b nebo aplikaci znovu nainstalujte.<\/li>\n<\/ol>\n<\/div>\n\n\n\n

                              Jak p\u0159edej\u00edt probl\u00e9m\u016fm s Amazon Prime v budoucnu<\/strong><\/h2>\n\n\n\n

                              Udr\u017eujte aplikaci Prime Video, firmware televizoru a prohl\u00ed\u017ee\u010d aktu\u00e1ln\u00ed a nechte datum a \u010das nastaven\u00e9 automaticky. Pro 4K pou\u017e\u00edvejte kabely HDCP 2.2. Udr\u017eujte platebn\u00ed \u00fadaje aktu\u00e1ln\u00ed a odregistrujte za\u0159\u00edzen\u00ed, kter\u00e1 ji\u017e nepou\u017e\u00edv\u00e1te. Pokud va\u0161e s\u00ed\u0165 \u010dasto blokuje nebo omezuje streamov\u00e1n\u00ed, m\u011bjte po ruce spolehlivou VPN.<\/p>\n\n\n\n

                              Z\u00e1v\u011br<\/strong><\/h2>\n\n\n\n

                              Pokud Amazon Prime nefunguje, postupujte podle po\u0159ad\u00ed. Zkontrolujte v\u00fdpadek, otestujte p\u0159ipojen\u00ed a pot\u00e9 restartujte a aktualizujte aplikaci a za\u0159\u00edzen\u00ed. D\u00e1le se pod\u00edvejte na datum a \u010das, HDMI a limity streamov\u00e1n\u00ed a na sv\u016fj \u00fa\u010det a platbu. Pokud Prime Video funguje ve v\u0161ech s\u00edt\u00edch krom\u011b t\u00e9, ve kter\u00e9 se nach\u00e1z\u00edte, je pravd\u011bpodobn\u00e9, \u017ee se jedn\u00e1 o lok\u00e1ln\u00ed blokov\u00e1n\u00ed, a pr\u00e1v\u011b v takov\u00e9m p\u0159\u00edpad\u011b v\u00e1m VPN, jako je Planet VPN, m\u016f\u017ee pomoci znovu se d\u00edvat.<\/p>\n\n <\/div>\n<\/section>\n\n

                              \n
                              \n \n\n

                              \u010casto kladen\u00e9 ot\u00e1zky (FAQ)<\/h2>\n\n\n
                              \n
                              \n
                                \n \n\n
                              • \n
                                \n \n\n

                                1. Pro\u010d dnes Amazon Prime nefunguje?<\/strong><\/h3>\n\n\n\n
                                \n

                                Obvykle se jedn\u00e1 o v\u00fdpadek Amazonu, probl\u00e9m s p\u0159ipojen\u00edm nebo zastaralou aplikaci. Nejprve zkontrolujte sledova\u010d v\u00fdpadk\u016f a @AmazonHelp. Pokud je ostatn\u00ed v po\u0159\u00e1dku, restartujte za\u0159\u00edzen\u00ed a router, nastavte datum a \u010das na automatick\u00e9 a aktualizujte Prime Video.<\/p>\n<\/div>\n\n <\/div>\n<\/li> \n\n\n

                              • \n
                                \n \n\n

                                2. Pro\u010d Prime Video po\u0159\u00e1d hl\u00e1s\u00ed \u201en\u011bco se pokazilo\u201c?<\/strong><\/h3>\n\n\n\n
                                \n

                                Tato zpr\u00e1va se obvykle zobraz\u00ed, kdy\u017e se titul nespust\u00ed. Zav\u0159ete a znovu otev\u0159ete aplikaci, restartujte za\u0159\u00edzen\u00ed, vypn\u011bte v\u0161echny VPN nebo proxy a zkontrolujte, zda se stejn\u00fd titul nep\u0159ehr\u00e1v\u00e1 na v\u00edce ne\u017e dvou za\u0159\u00edzen\u00edch. Na televizoru tak\u00e9 zkontrolujte, zda v\u00e1\u0161 kabel HDMI podporuje HDCP.<\/p>\n<\/div>\n\n <\/div>\n<\/li> \n\n\n

                              • \n
                                \n \n\n

                                3. Pro\u010d mi Prime Video nefunguje na televizi?<\/strong><\/h3>\n\n\n\n
                                \n

                                Chytr\u00e9 televizory a streamovac\u00ed za\u0159\u00edzen\u00ed pou\u017e\u00edvaj\u00ed vlastn\u00ed verze aplikac\u00ed, tak\u017ee star\u00fd firmware, pln\u00e1 mezipam\u011b\u0165 nebo \u0161patn\u00e9 datum a \u010das mohou zp\u016fsobit probl\u00e9my s Prime Video pouze na televizoru. Odpojte za\u0159\u00edzen\u00ed na minutu, aktualizujte jeho software, vyma\u017ete data aplikace a v p\u0159\u00edpad\u011b pot\u0159eby aplikaci znovu nainstalujte.<\/p>\n<\/div>\n\n <\/div>\n<\/li> \n\n\n

                              • \n
                                \n \n\n

                                4. Pro\u010d Prime Video hl\u00e1s\u00ed, \u017ee pou\u017e\u00edv\u00e1m VPN, kdy\u017e ji nepou\u017e\u00edv\u00e1m?<\/strong><\/h3>\n\n\n\n
                                \n

                                Prime Video n\u011bkdy omylem zaznamen\u00e1 IP adresu poskytovatele internetu nebo kontrolu spust\u00ed nastaven\u00ed proxy serveru ve va\u0161em za\u0159\u00edzen\u00ed nebo routeru. Pokud se to t\u00fdk\u00e1 i nad\u00e1le, restartujte router, odstra\u0148te ve\u0161ker\u00e1 nastaven\u00ed proxy serveru a po\u017e\u00e1dejte sv\u00e9ho poskytovatele o kontrolu va\u0161\u00ed IP adresy.<\/p>\n<\/div>\n\n <\/div>\n<\/li> \n\n\n

                              • \n
                                \n \n\n

                                5. Pro\u010d se Prime Video neust\u00e1le na\u010d\u00edt\u00e1 do vyrovn\u00e1vac\u00ed pam\u011bti?<\/strong><\/h3>\n\n\n\n
                                \n

                                Probl\u00e9m s rychlost\u00ed je obvykle ukl\u00e1d\u00e1n\u00ed do vyrovn\u00e1vac\u00ed pam\u011bti. Amazon doporu\u010duje alespo\u0148 1 Mb\/s pro SD a 5 Mb\/s pro HD. Pozastavte ostatn\u00ed stahov\u00e1n\u00ed, p\u0159esu\u0148te se bl\u00ed\u017ee k routeru nebo pou\u017eijte kabel a v p\u0159\u00edpad\u011b pot\u0159eby sni\u017ete kvalitu videa.<\/p>\n<\/div>\n\n <\/div>\n<\/li> \n\n\n

                              • \n
                                \n \n\n

                                6. Kolik za\u0159\u00edzen\u00ed m\u016f\u017ee sledovat Amazon Prime sou\u010dasn\u011b?<\/strong><\/h3>\n\n\n\n
                                \n

                                Jeden \u00fa\u010det Amazon m\u016f\u017ee streamovat a\u017e t\u0159i videa najednou a stejn\u00fd titul a\u017e na dvou za\u0159\u00edzen\u00edch sou\u010dasn\u011b. \u017div\u00e9 p\u0159enosy s platbou za zhl\u00e9dnut\u00ed jsou omezeny na jeden stream.<\/p>\n<\/div>\n\n <\/div>\n<\/li> \n\n\n

                              • \n
                                \n \n\n

                                7. M\u016f\u017ee VPN opravit Amazon Prime?<\/strong><\/h3>\n\n\n\n
                                \n

                                N\u011bkdy. VPN pom\u00e1h\u00e1, kdy\u017e \u0161koln\u00ed, pracovn\u00ed nebo hotelov\u00e1 Wi-Fi blokuje Prime Video nebo v\u00e1\u0161 poskytovatel omezuje streamov\u00e1n\u00ed. Nem\u016f\u017ee vy\u0159e\u0161it v\u00fdpadky, probl\u00e9my s platbami ani chyby aplikace.<\/p>\n<\/div>\n\n <\/div>\n<\/li> \n <\/ul>\n <\/div>\n<\/div>\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page_template-basic_for_gutenberg.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"download_by_lite_tag":[],"class_list":["post-315010","page","type-page","status-publish","hentry"],"yoast_head":"\nAmazon Prime nefunguje | Planet VPN<\/title>\n<meta name=\"description\" content=\"Nefunguje v\u00e1m Amazon Prime? Zjist\u011bte, pro\u010d se Prime Video nena\u010d\u00edt\u00e1 nebo nep\u0159ehr\u00e1v\u00e1, a vy\u0159e\u0161te probl\u00e9my s na\u010d\u00edt\u00e1n\u00edm do vyrovn\u00e1vac\u00ed pam\u011bti, probl\u00e9my s p\u0159ihl\u00e1\u0161en\u00edm, probl\u00e9my s platbami, p\u00e1dy televizn\u00ed aplikace a chybov\u00e9 k\u00f3dy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/freevpnplanet.com\/cs\/amazon-prime-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Amazon Prime nefunguje | Planet VPN\" \/>\n<meta property=\"og:description\" content=\"Nefunguje v\u00e1m Amazon Prime? 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Pro\u010d Prime Video po\u0159\u00e1d hl\u00e1s\u00ed \u201en\u011bco se pokazilo\\\"?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Tato zpr\u00e1va se obvykle zobraz\u00ed, kdy\u017e se titul nespust\u00ed. Zav\u0159ete a znovu otev\u0159ete aplikaci, restartujte za\u0159\u00edzen\u00ed, vypn\u011bte v\u0161echny VPN nebo proxy a zkontrolujte, zda se stejn\u00fd titul nep\u0159ehr\u00e1v\u00e1 na v\u00edce ne\u017e dvou za\u0159\u00edzen\u00edch. Na televizoru tak\u00e9 zkontrolujte, zda v\u00e1\u0161 kabel HDMI podporuje HDCP.\"}},{\"@type\":\"Question\",\"name\":\"3. Pro\u010d mi Prime Video nefunguje na televizi?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Chytr\u00e9 televizory a streamovac\u00ed za\u0159\u00edzen\u00ed pou\u017e\u00edvaj\u00ed vlastn\u00ed verze aplikac\u00ed, tak\u017ee star\u00fd firmware, pln\u00e1 mezipam\u011b\u0165 nebo \u0161patn\u00e9 datum a \u010das mohou zp\u016fsobit probl\u00e9my s Prime Video pouze na televizoru. 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Pro\u010d Prime Video po\u0159\u00e1d hl\u00e1s\u00ed \u201en\u011bco se pokazilo\"?","acceptedAnswer":{"@type":"Answer","text":"Tato zpr\u00e1va se obvykle zobraz\u00ed, kdy\u017e se titul nespust\u00ed. Zav\u0159ete a znovu otev\u0159ete aplikaci, restartujte za\u0159\u00edzen\u00ed, vypn\u011bte v\u0161echny VPN nebo proxy a zkontrolujte, zda se stejn\u00fd titul nep\u0159ehr\u00e1v\u00e1 na v\u00edce ne\u017e dvou za\u0159\u00edzen\u00edch. Na televizoru tak\u00e9 zkontrolujte, zda v\u00e1\u0161 kabel HDMI podporuje HDCP."}},{"@type":"Question","name":"3. Pro\u010d mi Prime Video nefunguje na televizi?","acceptedAnswer":{"@type":"Answer","text":"Chytr\u00e9 televizory a streamovac\u00ed za\u0159\u00edzen\u00ed pou\u017e\u00edvaj\u00ed vlastn\u00ed verze aplikac\u00ed, tak\u017ee star\u00fd firmware, pln\u00e1 mezipam\u011b\u0165 nebo \u0161patn\u00e9 datum a \u010das mohou zp\u016fsobit probl\u00e9my s Prime Video pouze na televizoru. 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