{"id":99399,"date":"2024-06-13T13:50:50","date_gmt":"2024-06-13T10:50:50","guid":{"rendered":"https:\/\/help.freeplanetvpn.com\/refund\/"},"modified":"2026-03-13T15:23:35","modified_gmt":"2026-03-13T12:23:35","slug":"refund","status":"publish","type":"page","link":"https:\/\/freevpnplanet.com\/it\/refund\/","title":{"rendered":"Rimborsi"},"content":{"rendered":"\n
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Politica di Rimborso<\/h1>\n\n\n\n

Ultimo aggiornamento: 13 marzo 2026<\/p>\n\n\n\n

Risoluzione dei Problemi<\/h2>\n\n\n\n

Se non sei soddisfatto del servizio VPN, per favore, informaci inviandoci una email a support@freevpnplanet.com<\/a>. Risolveremo la maggior parte dei problemi di configurazione del servizio che potrebbero ostacolarti l’utilizzo del nostro servizio. Abbiamo una pratica di successo di affrontare prima l’individuazione dei problemi che stai riscontrando.<\/p>\n<\/div>\n\n\n\n

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Termini di Rimborso<\/h2>\n\n\n\n

Gli utenti hanno il diritto di recedere dal contratto entro 14 giorni dalla sua conclusione. \u00c8 possibile richiedere un rimborso contattando il nostro team di supporto all\u2019indirizzo support@freevpnplanet.com<\/a>. Per avviare una richiesta di rimborso, \u00e8 necessario rispondere all\u2019e-mail del team di supporto entro 7 giorni di calendario. Attendere un\u2019e-mail di conferma da parte di un nostro rappresentante dell\u2019assistenza riguardo al rimborso. Indicare chiaramente il motivo della richiesta di rimborso per facilitare il processo di revisione. Le richieste di rimborso senza motivo specificato non saranno prese in considerazione.<\/p>\n\n\n\n

Questo diritto non si applica se il servizio \u00e8 stato completamente fornito in conformit\u00e0 ai Termini di Servizio<\/a> (Sezione 6). Se approvato, il rimborso sar\u00e0 elaborato entro 14 giorni utilizzando il metodo di pagamento originale.<\/p>\n\n\n\n

Per i pagamenti effettuati in criptovaluta, generalmente non emettiamo rimborsi in criptovaluta a causa dei requisiti di prevenzione del riciclaggio di denaro e delle frodi e perch\u00e9 le transazioni in criptovaluta sono irreversibili. Se un rimborso viene approvato, sar\u00e0 elaborato esclusivamente tramite bonifico bancario. Per elaborare il rimborso \u00e8 necessario fornire i dati bancari completi (nome completo, IBAN, SWIFT\/BIC, nome e indirizzo della banca). L\u2019importo del rimborso in valuta fiat sar\u00e0 calcolato in base all\u2019importo originale del pagamento convertito al tasso di cambio vigente alla data di ricezione del pagamento, meno eventuali commissioni applicabili.<\/p>\n\n\n\n

Non siamo responsabili delle fluttuazioni del tasso di cambio delle criptovalute tra la data di pagamento e la data di rimborso. In caso di interruzioni del servizio a livello del provider o delle autorit\u00e0 governative, i rimborsi non verranno emessi.<\/p>\n\n\n\n

I pagamenti effettuati tramite rinnovo automatico dell\u2019abbonamento non sono rimborsabili. Una volta approvato il rimborso, sar\u00e0 comunque possibile utilizzare i server gratuiti, ma l\u2019accesso alle localit\u00e0 premium verr\u00e0 revocato immediatamente.<\/p>\n\n\n\n

Acquisti In-App<\/h5>\n\n\n\n

Gli acquisti “In-App” effettuati tramite iTunes\/App Store e Google Play Market sono soggetti alle politiche di rimborso di iTunes\/App Store o Google Play Market. Ti preghiamo di contattare direttamente il supporto del negozio. Sii informato che annullare l’abbonamento su iTunes\/App Store o Google Play Market non implica il rimborso. Non esitare a ottenere ulteriori dettagli dal supporto del negozio quando annulli un acquisto di questo tipo.<\/p>\n\n\n\n

Tieni presente che gli acquisti effettuati con Telegram Stars per Planet VPN non sono rimborsabili.<\/p>\n\n\n\n

Annullamento dell’Abbonamento<\/h5>\n\n\n\n

Puoi annullare il tuo abbonamento Premium in qualsiasi momento. Se l’abbonamento \u00e8 emesso con rinnovo automatico, puoi cancellarlo da solo attraverso il tuo account personale sul sito o contattando il nostro team di supporto all’indirizzo support@freevpnplanet.com<\/a> con un preavviso di cancellazione dell’abbonamento, almeno 24 ore prima della scadenza del prossimo addebito. Accetti di essere educato e cordiale durante la comunicazione con il nostro team di supporto via email o chat online. Se riteniamo che il tuo comportamento sia minaccioso o offensivo, ci riserviamo il diritto di inserirti immediatamente nella lista nera e bloccare l’accesso alla chat.<\/p>\n\n\n <\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page_template-basic_for_gutenberg.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"download_by_lite_tag":[],"class_list":["post-99399","page","type-page","status-publish","hentry"],"yoast_head":"\nRimborsi<\/title>\n<meta name=\"description\" content=\"Miglior VPN da Planet VPN - Rimborsi\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/freevpnplanet.com\/it\/refund\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rimborsi\" \/>\n<meta property=\"og:description\" content=\"Miglior VPN da Planet VPN - Rimborsi\" \/>\n<meta property=\"og:url\" content=\"https:\/\/freevpnplanet.com\/it\/refund\/\" \/>\n<meta property=\"og:site_name\" content=\"Planet VPN\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-13T12:23:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/freevpnplanet.com\/wp-content\/uploads\/2024\/06\/rvpn-refund.94efaa9-20240613_135146_986598.svg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/freevpnplanet.com\/it\/refund\/\",\"url\":\"https:\/\/freevpnplanet.com\/it\/refund\/\",\"name\":\"Rimborsi\",\"primaryImageOfPage\":{\"@id\":\"https:\/\/freevpnplanet.com\/it\/refund\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/freevpnplanet.com\/it\/refund\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/freevpnplanet.com\/wp-content\/uploads\/2024\/06\/rvpn-refund.94efaa9-20240613_135146_986598.svg\",\"datePublished\":\"2024-06-13T10:50:50+00:00\",\"dateModified\":\"2026-03-13T12:23:35+00:00\",\"description\":\"Miglior VPN da Planet VPN - Rimborsi\",\"inLanguage\":\"it\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/freevpnplanet.com\/it\/refund\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it\",\"@id\":\"https:\/\/freevpnplanet.com\/it\/refund\/#primaryimage\",\"url\":\"https:\/\/freevpnplanet.com\/wp-content\/uploads\/2024\/06\/rvpn-refund.94efaa9-20240613_135146_986598.svg\",\"contentUrl\":\"https:\/\/freevpnplanet.com\/wp-content\/uploads\/2024\/06\/rvpn-refund.94efaa9-20240613_135146_986598.svg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/freevpnplanet.com\/it\/refund\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/freevpnplanet.com\/it\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Rimborsi\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/freevpnplanet.com\/it\/#website\",\"url\":\"https:\/\/freevpnplanet.com\/it\",\"name\":\"Planet VPN \ud83d\udee1\ufe0f\ud83c\udf10 Free VPN\",\"description\":\"Free VPN\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/freevpnplanet.com\/it\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en\"},{\"@type\":\"SoftwareApplication\",\"name\":\"Planet VPN \ud83d\udee1\ufe0f\ud83c\udf10 Free VPN\",\"operatingSystem\":\"Windows, macOS, iOS, Android, Linux, Chrome\",\"applicationCategory\":\"SecurityApplication\",\"offers\":{\"@type\":\"AggregateOffer\",\"priceCurrency\":\"USD\",\"price\":\"0\",\"lowPrice\":\"0\",\"availability\":\"https:\/\/schema.org\/InStock\"},\"applicationSubCategory\":\"VPN\",\"url\":\"https:\/\/freevpnplanet.com\/it\/\",\"downloadUrl\":\"https:\/\/freevpnplanet.com\/it\/download\/\",\"permissions\":\"Network access, VPN configuration\",\"description\":\"Planet VPN \u00e8 un servizio VPN che mette la privacy al primo posto. 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