{"id":99428,"date":"2024-06-13T13:50:50","date_gmt":"2024-06-13T10:50:50","guid":{"rendered":"https:\/\/help.freeplanetvpn.com\/refund\/"},"modified":"2026-03-13T15:12:43","modified_gmt":"2026-03-13T12:12:43","slug":"refund","status":"publish","type":"page","link":"https:\/\/freevpnplanet.com\/ph\/refund\/","title":{"rendered":"Mga refund"},"content":{"rendered":"\n
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Patakaran sa refund<\/h1>\n\n\n\n

Huling na-update noong Marso 13, 2026<\/p>\n\n\n\n

Pag-troubleshoot<\/h2>\n\n\n\n

Kung hindi ka nasisiyahan sa serbisyo ng VPN, pakiusap, ipaalam sa amin gamit ang email sa support@freevpnplanet.com<\/a>. Naresolba na namin ang karamihan sa mga isyu sa configuration ng serbisyo na maaaring makahadlang sa Mga Serbisyo para sa iyo. May matagumpay na kasanayan kami sa pag-troubleshoot ng isyu na una mong nararanasan.<\/p>\n<\/div>\n\n\n\n

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Mga tuntunin sa pag-refund<\/h2>\n\n\n\n

May karapatan ang mga gumagamit na umatras mula sa kontrata sa loob ng 14 na araw mula sa petsa ng pagkakabuo nito. Maaari kang humiling ng refund sa pamamagitan ng pakikipag-ugnayan sa aming Support Team sa support@freevpnplanet.com<\/a>. Upang simulan ang kahilingan sa refund, kailangan mong tumugon sa email mula sa support team sa loob ng 7 araw na kalendaryo. Mangyaring hintayin ang email ng kumpirmasyon mula sa aming kinatawan ng suporta tungkol sa iyong refund. Malinaw na ilahad ang dahilan ng iyong kahilingan sa refund upang mapadali ang proseso ng pagsusuri. Ang mga kahilingan sa refund na walang nakasaad na dahilan ay hindi isasaalang-alang.<\/p>\n\n\n\n

Hindi nalalapat ang karapatang ito kung ang serbisyo ay ganap nang naisagawa alinsunod sa Mga Tuntunin ng Serbisyo<\/a> (Seksyon 6). Kapag naaprubahan, ipoproseso ang refund sa loob ng 14 na araw gamit ang orihinal na paraan ng pagbabayad.<\/p>\n\n\n\n

Para sa mga pagbabayad na ginawa gamit ang cryptocurrency, karaniwan kaming hindi nagbibigay ng refund sa cryptocurrency dahil sa mga kinakailangan sa pag-iwas sa money laundering at pandaraya, at dahil hindi na maibabalik ang mga transaksyon sa cryptocurrency. Kung maaprubahan ang refund, ito ay ipoproseso lamang sa pamamagitan ng bank transfer. Upang maproseso ang refund, kailangan mong ibigay ang kumpletong detalye ng bangko (buong pangalan, IBAN, SWIFT\/BIC, pangalan at address ng bangko). Ang halaga ng refund sa fiat currency ay kakalkulahin batay sa orihinal na halaga ng bayad na kinonvert ayon sa exchange rate sa petsa ng pagtanggap ng bayad, ibinawas ang anumang naaangkop na bayarin sa transaksyon.<\/p>\n\n\n\n

Hindi kami mananagot sa pagbabago ng exchange rate ng cryptocurrency sa pagitan ng petsa ng pagbabayad at petsa ng refund. Kung magkaroon ng pagkaantala o paghinto ng serbisyo sa antas ng provider o pamahalaan, walang ibibigay na refund.<\/p>\n\n\n\n

Ang mga pagbabayad na ginawa sa pamamagitan ng awtomatikong pag-renew ng subscription ay hindi rin maaaring i-refund. Kapag naaprubahan na ang refund, maaari mo pa ring gamitin ang mga libreng server, ngunit agad na aalisin ang iyong access sa mga premium na lokasyon.<\/p>\n\n\n\n

Mga in-app na pagbili<\/h5>\n\n\n\n

Ang mga \u201cin-app\u201d na pagbili, na ginawa sa pamamagitan ng iTunes\/App Store at Google Play Market ay napapailalim sa mga patakaran sa refund ng iTunes\/App Store o Google Play Market. Mangyaring direktang makipag-ugnayan sa store support. Mangyaring alamin, na ang pagkansela ng Subscription sa iTunes\/App Store o Google Play Market ay hindi nangangahulugan ng refund. Huwag mag-atubiling alamin ang higit pang mga detalye mula sa store support, kapag kinakansela ang naturang pagbili.<\/p>\n\n\n\n

Pakitandaan na ang mga pagbili ng Planet VPN gamit ang Telegram Stars ay hindi maaaring i-refund.<\/p>\n\n\n\n

Pagkansela ng subscription<\/h5>\n\n\n\n

Maaari mong kanselahin ang iyong Premium na subscription anumang oras. Kung ang subscription ay ibinigay na may awtomatikong pag-renew, maaari mo itong kanselahin sa pamamagitan ng iyong personal na account sa site, o sa pamamagitan ng pakikipag-ugnayan sa aming support team sa support@freevpnplanet.com<\/a> na may abiso ng pagkansela ng subscription, hindi bababa sa 24 na oras bago ang susunod na deadline sa pag-debit . Sumasang-ayon kang maging magalang at palakaibigan kapag nakikipag-ugnayan sa aming Support Team sa pamamagitan ng email o online chat. Kung nakita namin ang iyong pag-uugali na nagbabanta o nakakasakit, inilalaan namin ang karapatan na agad na i-blacklist ka at i-block ang iyong access sa chat.<\/p>\n\n\n <\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page_template-basic_for_gutenberg.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"download_by_lite_tag":[],"class_list":["post-99428","page","type-page","status-publish","hentry"],"yoast_head":"\nMga refund<\/title>\n<meta name=\"description\" content=\"Pinakamahusay na VPN mula sa Planet VPN - Mga Refund\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/freevpnplanet.com\/ph\/refund\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mga refund\" \/>\n<meta property=\"og:description\" content=\"Pinakamahusay na VPN mula sa Planet VPN - Mga Refund\" \/>\n<meta property=\"og:url\" content=\"https:\/\/freevpnplanet.com\/ph\/refund\/\" \/>\n<meta property=\"og:site_name\" content=\"Planet VPN\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-13T12:12:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/freevpnplanet.com\/wp-content\/uploads\/2024\/06\/rvpn-refund.94efaa9-20240613_135146_986598.svg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/freevpnplanet.com\/ph\/refund\/\",\"url\":\"https:\/\/freevpnplanet.com\/ph\/refund\/\",\"name\":\"Mga refund\",\"primaryImageOfPage\":{\"@id\":\"https:\/\/freevpnplanet.com\/ph\/refund\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/freevpnplanet.com\/ph\/refund\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/freevpnplanet.com\/wp-content\/uploads\/2024\/06\/rvpn-refund.94efaa9-20240613_135146_986598.svg\",\"datePublished\":\"2024-06-13T10:50:50+00:00\",\"dateModified\":\"2026-03-13T12:12:43+00:00\",\"description\":\"Pinakamahusay na VPN mula sa Planet VPN - Mga Refund\",\"inLanguage\":\"tl\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/freevpnplanet.com\/ph\/refund\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"tl\",\"@id\":\"https:\/\/freevpnplanet.com\/ph\/refund\/#primaryimage\",\"url\":\"https:\/\/freevpnplanet.com\/wp-content\/uploads\/2024\/06\/rvpn-refund.94efaa9-20240613_135146_986598.svg\",\"contentUrl\":\"https:\/\/freevpnplanet.com\/wp-content\/uploads\/2024\/06\/rvpn-refund.94efaa9-20240613_135146_986598.svg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/freevpnplanet.com\/ph\/refund\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/freevpnplanet.com\/ph\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Mga refund\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/freevpnplanet.com\/ph\/#website\",\"url\":\"https:\/\/freevpnplanet.com\/ph\",\"name\":\"Planet VPN \ud83d\udee1\ufe0f\ud83c\udf10 Free VPN\",\"description\":\"Free VPN\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/freevpnplanet.com\/ph\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en\"},{\"@type\":\"SoftwareApplication\",\"name\":\"Planet VPN \ud83d\udee1\ufe0f\ud83c\udf10 Free VPN\",\"operatingSystem\":\"Windows, macOS, iOS, Android, Linux, Chrome\",\"applicationCategory\":\"SecurityApplication\",\"offers\":{\"@type\":\"AggregateOffer\",\"priceCurrency\":\"USD\",\"price\":\"0\",\"lowPrice\":\"0\",\"availability\":\"https:\/\/schema.org\/InStock\"},\"applicationSubCategory\":\"VPN\",\"url\":\"https:\/\/freevpnplanet.com\/ph\/\",\"downloadUrl\":\"https:\/\/freevpnplanet.com\/ph\/download\/\",\"permissions\":\"Network access, VPN configuration\",\"description\":\"Ang Planet VPN ay isang VPN service na nauuna ang privacy. 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