{"id":99410,"date":"2024-06-13T13:50:50","date_gmt":"2024-06-13T10:50:50","guid":{"rendered":"https:\/\/help.freeplanetvpn.com\/refund\/"},"modified":"2026-03-13T15:27:30","modified_gmt":"2026-03-13T12:27:30","slug":"refund","status":"publish","type":"page","link":"https:\/\/freevpnplanet.com\/pl\/refund\/","title":{"rendered":"Zwroty"},"content":{"rendered":"\n
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Polityka zwrot\u00f3w koszt\u00f3w<\/h1>\n\n\n\n

Ostatnia aktualizacja 13 marca 2026 r.<\/p>\n\n\n\n

Rozwi\u0105zywanie problem\u00f3w<\/h2>\n\n\n\n

Je\u015bli nie jeste\u015b zadowolony z us\u0142ugi VPN, poinformuj nas o tym, wysy\u0142aj\u0105c wiadomo\u015b\u0107 e-mail na adres support@freevpnplanet.com<\/a>. Rozwi\u0105zujemy wi\u0119kszo\u015b\u0107 problem\u00f3w z konfiguracj\u0105 us\u0142ug, kt\u00f3re mog\u0105 utrudnia\u0107 korzystanie z nich. Skuteczn\u0105 praktyk\u0105 jest rozwi\u0105zywanie problem\u00f3w w pierwszej kolejno\u015bci.<\/p>\n<\/div>\n\n\n\n

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\"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

Warunki zwrotu pieni\u0119dzy<\/h2>\n\n\n\n

U\u017cytkownicy maj\u0105 prawo do odst\u0105pienia od umowy w ci\u0105gu 14 dni od jej zawarcia. Mo\u017cesz z\u0142o\u017cy\u0107 wniosek o zwrot pieni\u0119dzy, kontaktuj\u0105c si\u0119 z naszym zespo\u0142em wsparcia pod adresem support@freevpnplanet.com<\/a>. Aby rozpocz\u0105\u0107 procedur\u0119 zwrotu, nale\u017cy odpowiedzie\u0107 na wiadomo\u015b\u0107 e-mail od zespo\u0142u wsparcia w ci\u0105gu 7 dni kalendarzowych. Prosimy poczeka\u0107 na wiadomo\u015b\u0107 potwierdzaj\u0105c\u0105 od naszego przedstawiciela wsparcia dotycz\u0105c\u0105 zwrotu. Prosimy jasno okre\u015bli\u0107 pow\u00f3d wniosku o zwrot, aby u\u0142atwi\u0107 proces weryfikacji. Wnioski o zwrot bez podania przyczyny nie b\u0119d\u0105 rozpatrywane.<\/p>\n\n\n\n

Prawo to nie ma zastosowania, je\u015bli us\u0142uga zosta\u0142a w pe\u0142ni wykonana zgodnie z Warunkami \u015bwiadczenia us\u0142ug<\/a> (Sekcja 6). Je\u015bli wniosek zostanie zatwierdzony, zwrot zostanie dokonany w ci\u0105gu 14 dni przy u\u017cyciu pierwotnej metody p\u0142atno\u015bci.<\/p>\n\n\n\n

W przypadku p\u0142atno\u015bci dokonanych w kryptowalutach zasadniczo nie dokonujemy zwrot\u00f3w w kryptowalutach ze wzgl\u0119du na wymogi przeciwdzia\u0142ania praniu pieni\u0119dzy i oszustwom oraz ze wzgl\u0119du na nieodwracalno\u015b\u0107 transakcji kryptowalutowych. Je\u015bli zwrot zostanie zatwierdzony, zostanie zrealizowany wy\u0142\u0105cznie przelewem bankowym. Aby przetworzy\u0107 zwrot, nale\u017cy poda\u0107 pe\u0142ne dane bankowe (imi\u0119 i nazwisko, IBAN, SWIFT\/BIC, nazw\u0119 i adres banku). Kwota zwrotu w walucie fiat zostanie obliczona na podstawie pierwotnej kwoty p\u0142atno\u015bci przeliczonej wed\u0142ug kursu z dnia otrzymania p\u0142atno\u015bci, pomniejszonej o ewentualne op\u0142aty transakcyjne.<\/p>\n\n\n\n

Nie ponosimy odpowiedzialno\u015bci za wahania kurs\u00f3w kryptowalut pomi\u0119dzy dat\u0105 p\u0142atno\u015bci a dat\u0105 zwrotu. W przypadku przerw w dzia\u0142aniu us\u0142ugi po stronie dostawcy lub organ\u00f3w rz\u0105dowych zwroty nie s\u0105 dokonywane.<\/p>\n\n\n\n

P\u0142atno\u015bci dokonane w ramach automatycznego odnowienia subskrypcji r\u00f3wnie\u017c nie podlegaj\u0105 zwrotowi. Po zatwierdzeniu zwrotu nadal b\u0119dzie mo\u017cna korzysta\u0107 z bezp\u0142atnych serwer\u00f3w, jednak dost\u0119p do lokalizacji premium zostanie natychmiast cofni\u0119ty.<\/p>\n\n\n\n

Zakupy w aplikacji<\/h5>\n\n\n\n

Zakupy “w aplikacji” dokonywane za po\u015brednictwem iTunes\/App Store i Google Play Market podlegaj\u0105 zasadom zwrot\u00f3w iTunes\/App Store lub Google Play Market. Prosimy o bezpo\u015bredni kontakt z obs\u0142ug\u0105 sklepu. Informujemy, \u017ce anulowanie subskrypcji w iTunes\/App Store lub Google Play Market nie oznacza zwrotu pieni\u0119dzy. Nie wahaj si\u0119 dowiedzie\u0107 wi\u0119cej szczeg\u00f3\u0142\u00f3w od obs\u0142ugi sklepu, gdy anulujesz taki zakup.<\/p>\n\n\n\n

Nale\u017cy pami\u0119ta\u0107, \u017ce zakupy dokonane za pomoc\u0105 Telegram Stars for Planet VPN nie podlegaj\u0105 zwrotowi.<\/p>\n\n\n\n

Anulowanie subskrypcji<\/h5>\n\n\n\n

Subskrypcj\u0119 Premium mo\u017cna anulowa\u0107 w dowolnym momencie. Je\u015bli subskrypcja jest wydawana z automatycznym odnawianiem, mo\u017cna j\u0105 anulowa\u0107 samodzielnie za po\u015brednictwem osobistego konta w witrynie lub kontaktuj\u0105c si\u0119 z naszym zespo\u0142em pomocy technicznej pod adresem support@freevpnplanet.com<\/a> z powiadomieniem o anulowaniu subskrypcji, co najmniej 24 godziny przed kolejnym terminem obci\u0105\u017cenia. U\u017cytkownik zgadza si\u0119 by\u0107 uprzejmy i przyjazny podczas komunikacji z naszym zespo\u0142em pomocy technicznej za po\u015brednictwem poczty elektronicznej lub czatu online. Je\u015bli uznamy, \u017ce zachowanie u\u017cytkownika stanowi zagro\u017cenie lub jest obra\u017aliwe, zastrzegamy sobie prawo do natychmiastowego umieszczenia u\u017cytkownika na czarnej li\u015bcie i zablokowania mu dost\u0119pu do czatu.<\/p>\n\n\n <\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page_template-basic_for_gutenberg.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"download_by_lite_tag":[],"class_list":["post-99410","page","type-page","status-publish","hentry"],"yoast_head":"\nZwroty<\/title>\n<meta name=\"description\" content=\"Najlepsza sie\u0107 VPN od Planet VPN \u2014 zwroty pieni\u0119dzy\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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