{"id":99378,"date":"2024-06-13T13:50:50","date_gmt":"2024-06-13T10:50:50","guid":{"rendered":"https:\/\/help.freeplanetvpn.com\/refund\/"},"modified":"2026-03-13T15:32:32","modified_gmt":"2026-03-13T12:32:32","slug":"refund","status":"publish","type":"page","link":"https:\/\/freevpnplanet.com\/tr\/refund\/","title":{"rendered":"Geri \u00f6demeler"},"content":{"rendered":"\n
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Geri \u00f6deme politikas\u0131<\/h1>\n\n\n\n

Son g\u00fcncelleme 13 Mart 2026<\/p>\n\n\n\n

Sorun Giderme<\/h2>\n\n\n\n

VPN hizmetinden memnun de\u011filseniz, l\u00fctfen support@freevpnplanet.com<\/a> adresine e-posta g\u00f6ndererek bizi bilgilendirin. Hizmetleri sizin i\u00e7in engelleyebilecek hizmet yap\u0131land\u0131rma sorunlar\u0131n\u0131n \u00e7o\u011funu \u00e7\u00f6z\u00fcyoruz. Ba\u015far\u0131l\u0131 bir uygulama olarak, ilk \u00f6nce sizin ya\u015fad\u0131\u011f\u0131n\u0131z bir sorunu gideriyoruz.<\/p>\n<\/div>\n\n\n\n

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\u0130ade Ko\u015fullar\u0131<\/h2>\n\n\n\n

Kullan\u0131c\u0131lar, s\u00f6zle\u015fmenin kurulmas\u0131ndan itibaren 14 g\u00fcn i\u00e7inde s\u00f6zle\u015fmeden cayma hakk\u0131na sahiptir. Geri \u00f6deme talebinde bulunmak i\u00e7in support@freevpnplanet.com<\/a> adresinden destek ekibimizle ileti\u015fime ge\u00e7ebilirsiniz. Geri \u00f6deme talebini ba\u015flatmak i\u00e7in destek ekibinden gelen e-postaya 7 takvim g\u00fcn\u00fc i\u00e7inde yan\u0131t vermeniz gerekmektedir. Geri \u00f6demenizle ilgili olarak destek temsilcimizden gelecek onay e-postas\u0131n\u0131 bekleyiniz. \u0130nceleme s\u00fcrecini kolayla\u015ft\u0131rmak i\u00e7in geri \u00f6deme talebinizin nedenini a\u00e7\u0131k\u00e7a belirtiniz. Nedeni belirtilmeyen geri \u00f6deme talepleri de\u011ferlendirmeye al\u0131nmayacakt\u0131r.<\/p>\n\n\n\n

Bu hak, hizmetin Hizmet \u015eartlar\u0131<\/a> (B\u00f6l\u00fcm 6) uyar\u0131nca tamamen yerine getirilmi\u015f olmas\u0131 durumunda ge\u00e7erli de\u011fildir. Onaylanmas\u0131 halinde geri \u00f6deme, 14 g\u00fcn i\u00e7inde orijinal \u00f6deme y\u00f6ntemine yap\u0131lacakt\u0131r.<\/p>\n\n\n\n

Kripto para ile yap\u0131lan \u00f6demelerde, kara para aklamay\u0131 ve doland\u0131r\u0131c\u0131l\u0131\u011f\u0131 \u00f6nleme gereklilikleri nedeniyle ve kripto i\u015flemlerinin geri d\u00f6nd\u00fcr\u00fclemez olmas\u0131 sebebiyle genellikle kripto para cinsinden geri \u00f6deme yap\u0131lmamaktad\u0131r. Bir geri \u00f6deme onaylan\u0131rsa yaln\u0131zca banka havalesi yoluyla ger\u00e7ekle\u015ftirilecektir. Geri \u00f6demenin i\u015flenebilmesi i\u00e7in tam banka bilgilerinizi sa\u011flaman\u0131z gerekir (tam ad, IBAN, SWIFT\/BIC, banka ad\u0131 ve adresi). Geri \u00f6deme tutar\u0131, \u00f6demenin al\u0131nd\u0131\u011f\u0131 tarihteki d\u00f6viz kuru \u00fczerinden hesaplanan orijinal \u00f6deme tutar\u0131na g\u00f6re ve varsa i\u015flem \u00fccretleri d\u00fc\u015f\u00fclerek fiat para biriminde hesaplanacakt\u0131r.<\/p>\n\n\n\n

\u00d6deme ve geri \u00f6deme tarihleri aras\u0131ndaki kripto para kur dalgalanmalar\u0131ndan sorumlu de\u011filiz. Hizmet sa\u011flay\u0131c\u0131 veya devlet kaynakl\u0131 hizmet kesintileri durumunda geri \u00f6deme yap\u0131lmaz.<\/p>\n\n\n\n

Otomatik abonelik yenilemesi kapsam\u0131nda yap\u0131lan \u00f6demeler de iade edilmez. Geri \u00f6deme onayland\u0131ktan sonra \u00fccretsiz sunucular\u0131 kullanmaya devam edebilirsiniz, ancak premium konumlara eri\u015fiminiz hemen kald\u0131r\u0131lacakt\u0131r.<\/p>\n\n\n\n

Uygulama \u0130\u00e7i Sat\u0131n Alma<\/h5>\n\n\n\n

iTunes\/App Store ve Google Play Market \u00fczerinden yap\u0131lan “uygulama i\u00e7i” sat\u0131n alma i\u015flemleri, iTunes\/App Store veya Google Play Market iade politikalar\u0131na tabidir. L\u00fctfen do\u011frudan sat\u0131n ald\u0131\u011f\u0131n\u0131z ma\u011faza deste\u011fiyle ileti\u015fime ge\u00e7in. iTunes\/App Store veya Google Play Market’te Aboneli\u011fi iptal etmenin geri \u00f6deme anlam\u0131na gelmedi\u011fini akl\u0131n\u0131zdan \u00e7\u0131karmay\u0131n. Ma\u011fazadan ger\u00e7ekle\u015ftirdi\u011finiz bir sat\u0131n alma i\u015flemini iptal ederken l\u00fctfen ilgili ma\u011faza destek biriminden daha detayl\u0131 bilgi istemekten \u00e7ekinmeyin.<\/p>\n\n\n\n

Telegram y\u0131ld\u0131zlar\u0131n\u0131 kullanarak yapaca\u011f\u0131n\u0131z Planet VPN sat\u0131n al\u0131mlar\u0131nda iade i\u015flemi yap\u0131lamayaca\u011f\u0131n\u0131 l\u00fctfen unutmay\u0131n.<\/p>\n\n\n\n

Abonelik iptali<\/h5>\n\n\n\n

Premium aboneli\u011finizi istedi\u011finiz zaman iptal edebilirsiniz. Abonelik otomatik yenileme ile d\u00fczenlenmi\u015fse, sitedeki ki\u015fisel hesab\u0131n\u0131z arac\u0131l\u0131\u011f\u0131yla veya bir sonraki son \u00f6deme tarihinden en az 24 saat \u00f6nce abonelik iptal bildirimi ile support@freevpnplanet.com<\/a> adresinden destek ekibimizle ileti\u015fime ge\u00e7erek kendiniz iptal edebilirsiniz. Destek Ekibimizle e-posta veya \u00e7evrimi\u00e7i sohbet yoluyla ileti\u015fim kurarken kibar ve arkada\u015f canl\u0131s\u0131 olmay\u0131 kabul edersiniz. Davran\u0131\u015f\u0131n\u0131z\u0131 tehdit edici veya sald\u0131rgan bulursak, sizi derhal kara listeye alma ve sohbete eri\u015fiminizi engelleme hakk\u0131m\u0131z\u0131 sakl\u0131 tutar\u0131z.<\/p>\n\n\n <\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page_template-basic_for_gutenberg.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"download_by_lite_tag":[],"class_list":["post-99378","page","type-page","status-publish","hentry"],"yoast_head":"\nGeri \u00f6demeler<\/title>\n<meta name=\"description\" content=\"Planet VPN'den En \u0130yi VPN - \u0130adeler\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/freevpnplanet.com\/tr\/refund\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Geri \u00f6demeler\" \/>\n<meta property=\"og:description\" content=\"Planet VPN'den En \u0130yi VPN - 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